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Mortgage Servicing Representative
4 weeks ago
Mortgage Servicing Role
We are seeking a detail-oriented customer service professional to join our Mortgage Servicing team as a Mortgage Customer Service Agent.
The successful candidate will be the primary point of contact for BOKF's mortgage loan customers, handling inquiries related to payment applications, principal curtailments, tax and insurance disbursements, escrow analysis, assumption, adjustable rate mortgages, payoff statements, and other mortgage loan servicing areas.
Key responsibilities include:
- Providing professional telephone etiquette and multi-tasking skills to resolve complex problems
- Working knowledge of all areas related to mortgage loan servicing
- Effective bilingual communication and problem-solving skills to handle 80-100 calls per day
We offer a stable and financially strong organization with excellent training and development opportunities to support building long-term careers.
BOK Financial Corporation Group is an equal opportunity employer committed to providing equal employment opportunities for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information, or veteran status.
