Hotel Front Desk Assistant

1 week ago


El Segundo, California, United States OTO Development Full time
Overview

OTO Development is a leading hotel management company that offers award-winning select-service hotels in key markets across the U.S.

Compensation

Nationwide, we offer a competitive salary range of $13.20 - $15.10 per hour.
This rate may vary depending on the state/market and your level of experience.

Job Summary

We are seeking a skilled Night Auditor to join our team. The successful candidate will be responsible for executing guest reservation, check-in, check-out, payment, and service procedures while maintaining a high level of customer satisfaction.

  • Process guest reservations, check-ins, and check-outs in accordance with brand quality assurance standards.
  • Maintain a friendly and hospitable attitude with guests and colleagues.
  • Stay informed about local attractions and amenities to provide excellent service to guests.
  • Ensure accurate collection of payments, including credit cards and direct billing.
  • Manage keys, safe deposits, and all company and guest property with care.
  • Monitor competitor occupancy and rates to optimize room sales.
  • Prepare and complete necessary documentation efficiently.
  • Provide accurate daily rates and process credits as needed.
Requirements

To be successful in this role, you should possess:

  • Proficiency in administering property management systems.
  • The ability to respond quickly and effectively in emergency situations.
  • Experience in handling cash and credit card transactions accurately.
  • The capacity to pass required certification tests to meet brand standards.
  • Proficiency in computer operations, particularly data entry.
  • A strong ability to work collaboratively with others.
  • A customer-focused approach, prioritizing guest needs above all else.
  • Effective communication skills, fostering a positive and supportive team environment.
Benefits

At OTO Development, we offer a comprehensive benefits package, including medical insurance options, dental and vision insurance, a 401(k) plan with company match, life insurance, tuition assistance, paid time off, and holiday pay.

About OTO

With six years of consecutive inclusion on the INC. 5000 list of Fastest Growing Private Companies, OTO has established itself as a leader in the lodging industry. Our commitment to excellence extends to providing a high-trust, high-performance workplace certified by the Great Place to Work Institute.



  • El Segundo, California, United States Hyatt House El Segundo Full time

    Job Summary:The Front Office Supervisor is responsible for delivering exceptional guest experiences and ensuring seamless front desk operations at Hyatt House El Segundo. This role requires a customer-focused individual who can prioritize tasks, manage multiple responsibilities, and maintain a positive attitude in a fast-paced environment.Key...


  • El Segundo, California, United States Schulte Hospitality Group Full time

    Salary: $140,000 - $160,000 per year, depending on experience and location.About Us: Schulte Hospitality Group, a leading third-party management company in the hospitality industry, is seeking an experienced hotel professional to fill the role of Chief Hotel Operations Director. With over 200 locations across 38 states and 3 countries, our portfolio includes...


  • El Segundo, California, United States IDR, Inc. Full time

    At IDR, Inc., we are seeking an experienced and detail-oriented Administrative Coordinator to join our team in El Segundo, CA.This is a contract position from 12/02/2024 to 01/31/2025. The ideal candidate will have previous experience in a receptionist or front desk role, with excellent verbal and written communication skills, and proficiency in Microsoft...


  • El Segundo, California, United States Aimbridge Hospitality Full time

    About UsAimbridge Hospitality is a leading global hospitality company with a growing portfolio of over 1,550 hotels across 50 states and 22 countries.Our team is passionate about delivering exceptional results and providing outstanding service to our guests.BenefitsWe offer a competitive benefits package, including:Daily PayMedical, Dental, and Vision...


  • El Monte, California, United States A Better Citizen Foundation Full time

    About the RoleA Better Citizen Foundation is seeking a skilled and detail-oriented Front Office Administrative Assistant to join our team on a part-time basis. As an integral member of our administrative staff, you will provide exceptional customer service, manage client records, and perform various office tasks.Key Responsibilities:Client Record Management:...


  • El Segundo, California, United States Blimpie Full time

    About BlimpieBlimpie is a dynamic company that prides itself on delivering exceptional customer experiences. Our team members are passionate about providing top-notch service and working collaboratively to achieve our goals.We are seeking a motivated and enthusiastic Sandwich Team Associate to join our front-line staff. As a key member of our team, you will...


  • El Segundo, California, United States One Medical Full time

    About the OpportunityWe are seeking a highly skilled Medical Support Ambassador to join our team in El Segundo, CA. As a key member of our patient-facing staff, you will be responsible for delivering exceptional in-office experiences for our patients.Key Responsibilities:Serve as an ambassador for patients in office, utilizing your mastery of human...

  • Senior Coordinator

    4 days ago


    El Segundo, California, United States TalentBurst, Inc. Full time

    TalentBurst, Inc. is seeking a highly skilled and experienced Senior Coordinator - Strategic Partnerships to join our team in El Segundo, CA.About the OpportunityThis role offers a unique opportunity to work closely with senior leadership and contribute to the success of our organization.As a Senior Coordinator - Strategic Partnerships, you will be...


  • El Segundo, California, United States TalentBurst, Inc. Full time

    We are seeking a highly skilled Executive Support Specialist to join our team at TalentBurst, Inc. in El Segundo, CA.Job SummaryThis is an exciting opportunity to work as a Senior Coordinator - Strategic Partnerships and support the VP, Strategic Alliances and Brand Partnerships.About the RoleThe ideal candidate will have 5+ years of experience supporting...


  • El Segundo, California, United States Top Secret Clearance Jobs Full time

    Job OverviewThe Aerospace Corporation is a trusted partner to the nation's space programs, delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil, and commercial customers. As a Senior Administrative Assistant, you will provide strategic support to the General Manager and their team, contributing to key...


  • El Segundo, California, United States Top Secret Clearance Jobs Full time

    About the RoleWe are seeking a highly skilled Lead Systems Designer to join our team at Top Secret Clearance Jobs. As a Senior Principal Systems Architect, you will play a critical role in designing and developing software products containing advanced RF capabilities to address emerging threats.This is a full-time on-site position in El Segundo, CA,...


  • El Cajon, California, United States Jkc Automotive Inc Full time

    Job OverviewWe are seeking a skilled and customer-focused Receptionist to join our team at Jkc Automotive Inc. The ideal candidate will be the first point of contact for customers visiting our dealership, both in person and over the phone.Key Responsibilities:Greet and assist all customers entering the dealership with a professional demeanor.Answer and...


  • El Segundo, California, United States One Medical Full time

    About One MedicalOne Medical is a pioneering primary care solution dedicated to making quality healthcare more accessible, affordable, and enjoyable. We're challenging the industry status quo by delivering seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic disease management, common illnesses, and...

  • Fitness Team Member

    4 weeks ago


    El Centro, California, United States Planet Fitness Full time

    Member Services Representative RoleAt Planet Fitness, our focus is on creating a positive impact in our communities by providing an affordable, high-end fitness experience. We are seeking a motivated and customer-focused individual to join our team as a Member Services Representative.Key Responsibilities:Provide exceptional customer service to members and...


  • El Centro, California, United States Planet Fitness Inc. Full time

    About UsAt Planet Fitness Inc., we strive to provide a unique and welcoming atmosphere for our members. Our focus is on delivering exceptional customer service and creating a Judgement Free Zone where everyone feels at ease.Job SummaryThe Member Services Representative position is an excellent opportunity for personal growth, leadership development, and...


  • El Cajon, California, United States American Automobile Association Full time

    Overview:The American Automobile Association is seeking a highly skilled Retail Service Specialist to provide exceptional member services within a branch location. This role involves providing DMV and Notary services, assisting with reception duties, and supporting travel functions. The ideal candidate will possess strong customer service skills, a moderate...


  • El Monte, California, United States Walmart Full time

    Job DescriptionWe are seeking a friendly and efficient Member Frontline Cashier to join our team at our El Monte, CA location. As a key member of our front end, you will play a major role in ensuring a positive shopping experience for our members. Your responsibilities will include running registers, assisting with purchasing decisions, locating merchandise,...


  • El Cajon, California, United States Janet's Cafe Full time

    Job OverviewWe are seeking a Restaurant Manager to join our team at Janet's Cafe. The ideal candidate will have experience in managing the front of house operations, including servers, bussers, and cashiers.Key ResponsibilitiesManage all aspects of the front of the house, including staff supervision, customer service, and inventory control.Assist with bank...


  • El Cajon, California, United States American Automobile Association Full time

    Job Summary:We are seeking a talented Retail Service Specialist to join our team at the American Automobile Association. In this role, you will be responsible for delivering exceptional member experiences, handling various tasks such as providing DMV and Notary services, and assisting with travel functions. The successful candidate will have excellent...


  • El Monte, California, United States Transdev Full time

    At Transdev, we offer an exciting opportunity for a Transportation Specialist to join our team. As a Community Shuttle Driver, you will play a vital role in providing safe and reliable transportation to our passengers.Key Responsibilities:• Safely transport passengers throughout the service area• Assist passengers with wheelchairs or other mobility aids...