Automobile Sales Professional

6 days ago

Dover, New Hampshire, United States Dover Honda Full time
Dover Honda is seeking a dedicated Automobile Sales Professional to join our team. As a key member of our sales team, you will be responsible for assisting customers in selecting a vehicle by asking engaging questions and listening carefully to their responses. You will also be responsible for timely follow-up with clients to ensure referral business and assist the department manager to meet and ensure departmental objectives of the dealership's annual budget and achieve the departmental goals of the business plan. Responsibilities:
  • Assist customers in selecting a vehicle by asking engaging questions and listening carefully to their responses.
  • Timely follow-up with clients to ensure referral business.
  • Assist the department manager to meet and ensure departmental objectives of the dealership's annual budget and achieve the departmental goals of the business plan.
  • Provide and ensure exceptional customer service in the vehicle department, maintaining a personal customer satisfaction rating from the manufacturer at or above the company standard.
  • Provide insight and ideas to the department in order to maintain a sustained, competitive advantage.
  • Turn over 100 percent of closed transactions to Business Manager along with properly completed paperwork (insurance information, trade title, etc.).
  • Write complete sales orders and process paperwork in accordance with established dealership policies.
  • Prepare sold vehicles for customer delivery prior to customer arrival and perform high-quality and professional demonstrations of new/used vehicles.
  • Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
  • Know and understand the federal, state, and local laws which govern retail automobile sales.
  • Sell/lease and deliver a minimum number of units as defined in the dealership sales pay plan.
  • Attend product and sales training courses as requested by sales manager.
  • Keep abreast of new products, features, accessories, etc., and their benefits to customers.
  • Know and understand equity and values, and be able to explain depreciation to the customer.
  • Follow up on all post-delivery items, tag/title work and special requests to be sure that all customer expectations are met.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively (CRM).
  • Assist with snow removal. Move/arrange vehicles on lot.
  • Assure that keys and dealer plates are properly maintained to prevent loss or theft.
Requirements:
  • Must be able to create positive and lasting relationships with clients.
  • Professional, well-groomed personal appearance.
  • Ability to effectively communicate with clients, peers and managers.
  • Strong computer aptitude and organizational skills.
  • Must be able to work a flexible schedule, including some weekends & evenings.
  • Clean driving record.
  • Willing to submit to and pass a pre-employment background check & drug screen.
Compensation Package:
  • Ongoing training and development.
  • 60K or more annually, unlimited potential.
  • 2 weeks paid vacation first year.
  • Blue Cross Blue Shield medical-ICL pays 64% of the premium.
  • Blue Cross Blue Shield dental-ICL pays 50% of the premium.
  • Vision, Flexible Spending Accounts, Short Term Disability.
  • Company paid Life Insurance and Long-Term Disability.
  • Profit Sharing/annual bonus up to 14K.
  • Tuition Reimbursement.
  • Company match 401k plan.
  • Only Employee-Owned Auto Dealership Group in New England.
We are an equal opportunity employer and welcome applications from diverse candidates.

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