Restaurant Leader

3 weeks ago

Dover, New Hampshire, United States Firehouse Subs Full time
Restaurant Manager Job Description

Firehouse Subs is seeking a highly skilled Restaurant Manager to lead our team to success. As a Restaurant Manager, you will be responsible for ensuring the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and any other appropriate regulations required for the legal operation of the business.

Key Responsibilities:
  • Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
  • Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs culture of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision.
  • Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities, and sales growth.
  • Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
  • Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
  • Be accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers.
  • Actively participate in Local Restaurant Marketing in local trade area.
  • Implement and promote all Public Safety Foundation initiatives.
  • Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.
  • Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
  • Represent Firehouse Subs in a professional, positive manner at all times.
  • Communicate effectively to the GM/Owner any and all issues that may impact our business.
  • Maintain restaurant equipment in full working order and communicates problems immediately to Owner.
  • Any other duties assigned by the Owner.
Requirements:
  • 2+ years of management experience.
  • Able to work on your feet for up to 13 hours at a time.
  • Able to lift up to 50 lbs.
  • Open availability - ability to work weekends and some nights required.
  • Cash handling skills required.
  • Familiarity with Microsoft office required.
  • Top-notch customer service skills.
  • Ability to lead and develop a strong team.

Firehouse Subs is a fast-casual restaurant chain with a passion for Hearty and Flavorful Food, Heartfelt Service, and Public Safety. Firehouse Subs is a brand built on decades of fire and police service, steaming hot subs piled higher with the highest quality meats and cheeses, and its commitment to saving lives through the creation of Firehouse Subs Public Safety Foundation.

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