Business Office Manager

2 days ago


Grand Rapids, Michigan, United States Ciena Healthcare Southwest Michigan Full time
About the Role

We are seeking a highly skilled Business Office Manager to join our team at Ciena Healthcare Southwest Michigan. As a key member of our operations team, you will be responsible for managing the day-to-day office functions and providing exceptional support to our guests and families.

Key Responsibilities
  • Manage the facility's accounts receivable system, ensuring timely and accurate processing of payments.
  • Record daily collections of cash receipts and deposit to appropriate accounts, maintaining accurate financial records.
  • Establish and maintain effective communication with patients, family members, and payers to resolve billing and insurance inquiries.
  • Generate timely billing of all payer classes for claims generated by the facility, ensuring compliance with regulatory requirements.
  • Review and analyze financial data, identifying areas for improvement and implementing process enhancements.
  • Process Medicaid applications and maintain accurate records.
Requirements
  • Minimum high school diploma or equivalent, with some college or technical training preferred.
  • Minimum 3 years of experience in A/R capacity in the long term care setting, with knowledge of PCC a plus.
About Ciena Healthcare

Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services. We are committed to delivering exceptional care and services to our residents, with a focus on compassion, concern, and excellence. If you share our passion for improving the lives of others and working with a dedicated team, we encourage you to apply for this exciting opportunity.


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