Chief Operating Officer

3 days ago


Grand Rapids, Michigan, United States Hueman PE Talent Solutions Full time
Chief Operating Officer Job Description

Miller Johnson is seeking an experienced Chief Operating Officer to lead its business operations. The ideal candidate will have a strong background in executive leadership, with experience in managing day-to-day operations, building high-performing administrative functions, and driving financial performance.

Key Responsibilities:
  • Collaborate with the Managing Member and Management Committee to develop and implement strategic plans for revenue and profitability growth.
  • Lead the development and implementation of operational objectives and initiatives to support the firm's vision and strategy.
  • Oversee the management of administrative staff, including Finance & Accounting, Human Resources, Marketing/Brand Communications, and Information Technology.
  • Identify and recommend innovative methodologies, new technologies, and industry best practices to support the firm's growth and competitiveness.
  • Build and maintain strong lines of communication across the firm and ensure that stakeholders are regularly informed of operations and financial performance.
  • Safeguard and foster a collaborative culture that is committed to professional excellence and client service.
Requirements:
  • A minimum of 15 to 20 years of broad-based, executive and operational leadership experience.
  • Experience leading Human Resources and Information Technology, and exposure to Finance/Accounting and Brand/Communications.
  • Growth mindset, ideally within the legal industry or other professional service business.
  • Sharp business acumen, strategic finance, and analytical skills.
  • Strong relationship-building skills with the ability to inspire and influence others.
  • Experience leading successful change management initiatives and background driving continuous improvement, innovation, and optimization of business operations.
About Miller Johnson:

Miller Johnson is a rapidly growing, dynamic, highly respected firm known for providing its clients meaningful solutions and peace of mind at a great value. With double-digit growth over the past two years, Miller Johnson has grown to more than 130 attorneys in offices in Grand Rapids, Kalamazoo, and Detroit and 80-plus practice areas. We were founded by six attorneys in 1959 and have grown to be one of the largest law firms in Michigan.

Diversity, equity, and inclusion are fundamental to Miller Johnson's culture. Miller Johnson is a founding member of the Managing Partners Diversity Collaborative Agreement, a formal commitment between Grand Rapids law firms and the Grand Rapids Bar Association to work together to promote and achieve greater diversity and inclusion in the West Michigan legal community through education, hiring, retention, and promotion.



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