Office Manager
2 weeks ago
Better Health Group Inc. is a leading provider of primary care services, specializing in geriatric care. We are passionate about delivering exceptional patient outcomes and creating a positive work environment for our team members.
Responsibilities- Oversee daily clinic operations, ensuring efficient and accurate delivery of patient care.
- Manage a team of medical assistants and/or receptionists, providing guidance and support to ensure seamless workflow.
- Communicate effectively with providers to ensure high-quality patient care.
- Assist with scheduling, administrative, and clinical duties for providers.
- Lead daily clinic huddles and assign proactive outreach call efforts to team members.
- Manage office operations, ensuring front-office and back-office care teams operate efficiently and accurately.
- Provide exceptional customer service to internal and external customers.
- Ensure new team members are onboarded and receive proper training.
- Ensure accuracy of all incoming and outgoing information.
- Inform management about current office trends and recommend improvements.
- At least 4-5 years of medical assisting experience, preferred.
- Minimum of 1 year of leadership experience.
- CPR certification, preferred.
- Commitment to patient care and confidentiality.
- Strong oral and written communication skills.
- Ability to accurately read and write medical terminology.
- Knowledge of medical coding, HIPAA, and OSHA guidelines.
- Basic computer skills, including familiarity with electronic medical records.
- Bachelor's degree in healthcare administration or related field, preferred.
- Medical Assistant Certified, preferred.
- Prior medical assisting experience, strongly preferred.
- Full range of body motion, including handling and transferring patients.
- Requires standing, walking, pushing, bending, kneeling, and reaching at arms length and overhead.
- Requires ability to sit or stand for prolonged periods of time.
- Must be able to lift and move patients and medical equipment as needed.
- Contagious and positive work ethic, inspiring others and modeling core values.
- Effective team player, contributing valuable ideas and feedback.
- Ability to work within our Better Health environment, facing tasks and challenges with energy and passion.
- Pursues activities with focus and drive, defining work in terms of success.
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