Service Coordinator for Booth Manor

2 weeks ago

Columbus, Indiana, United States The Salvation Army Central Territory Full time
Job Overview:

The Salvation Army is a global organization committed to serving those in need, guided by the principles of faith and compassion. Our mission is to share the message of hope and support individuals in overcoming challenges.

Position Summary:
The Booth Manor Service Coordinator plays a vital role in delivering strength-based case management and referral services to residents at Booth Manor. This position is essential in fostering a supportive community environment and advocating for the needs of residents.

Key Responsibilities:
  1. Conduct comprehensive intake assessments for all residents.
  2. Provide strength-based case management and connect residents with necessary resources.
  3. Maintain accurate documentation in both electronic and physical formats, ensuring emergency information is up to date.
  4. Offer crisis intervention and community referrals as required.
  5. Perform home visits when necessary to support residents.
  6. Document all interactions, including phone calls and interviews, with precision.
  7. Act as a liaison between residents and community organizations.
  8. Develop and maintain a resource binder for resident assistance.
  9. Assess eligibility for various programs and assist with the application process.
  10. Compile and report statistical data for internal and external stakeholders.
  11. Engage in team meetings and collaborate with Corps Officers to enhance resident programming.
  12. Coordinate distribution of government commodities vouchers and assist participants as needed.
  13. Facilitate educational and support groups, maintaining necessary documentation.
  14. Plan and execute seasonal activities in collaboration with the team.
  15. Provide connections to pastoral care services for residents seeking spiritual support.
  16. Monitor and track participant progress towards their goals.

Qualifications:
  • Bachelor's degree in Social Work, Gerontology, Psychology, or Counseling preferred; relevant experience may be considered in lieu of a degree.
  • Two to three years of experience in social services, particularly with senior citizens or individuals with disabilities.
  • Strong understanding of supportive services and resources available for seniors.
  • Valid driver's license and completion of required training programs.

Skills Required:
  • Excellent communication skills, both verbal and written.
  • Proficiency in Microsoft Office and ability to learn electronic reporting systems.
  • Ability to work collaboratively within a team and engage effectively with diverse populations.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple tasks and prioritize effectively.

Working Conditions:
Position is part-time and may require some evening and weekend hours. The role is performed in a standard office environment, with occasional travel for training and meetings.

The Salvation Army is an equal opportunity employer, welcoming candidates from all backgrounds to apply.

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