Booth Manor Resident Services Coordinator
2 weeks ago
Mission Statement of The Salvation Army:
The Salvation Army is a global movement and an integral part of the universal Christian church. Its teachings are grounded in the Bible, and its work is driven by the love of God. The organization aims to spread the gospel of Jesus Christ while addressing human needs without discrimination.
Role Purpose:
The Booth Manor Resident Services Coordinator plays a crucial role in delivering strength-based case management and referral services to residents of Booth Manor in Columbus. This position is essential in fostering a supportive community environment and serves as a vital link and advocate for residents.
Key Responsibilities:
- Conduct comprehensive intake assessments for all residents.
- Deliver strength-based case management and referral services to residents requiring assistance.
- Maintain accurate electronic and physical documentation, including emergency contacts.
- Provide crisis intervention and connect residents with community resources as necessary.
- Perform home visits to residents when deemed appropriate.
- Document case notes from phone calls, interviews, and other interactions accurately.
- Act as a liaison and advocate for residents with external community organizations.
- Update and manage a resource binder for residents.
- Assess eligibility for various programs, facilitate referrals, and assist with application processes.
- Compile and report statistical data for HUD and The Salvation Army as required.
- Engage in team meetings and Corps employee gatherings.
- Oversee the distribution of vouchers for government commodity programs and assist participants as needed.
- Participate in regular supervision meetings with your supervisor.
- Organize and lead educational/support groups, ensuring proper documentation.
- Assist in the planning and execution of seasonal events as requested.
- Attend relevant educational sessions as appropriate.
- Engage in community meetings and networking opportunities.
- Collaborate with Corps Officers to plan and execute social activities for residents, including monthly celebrations.
- Facilitate connections to Pastoral Care Representatives for spiritual support and counseling.
- Guide participants in setting goals and developing actionable plans for change.
- Conduct follow-up meetings to assess participant progress.
- Refer participants to both internal and external services to meet their identified goals.
- Monitor and document participants' progress toward achieving their goals.
- Develop transition plans and maintain ongoing documentation of progress.
- Ensure timely and accurate entry of family demographic and outcome data into the SIMS and NextStep data management systems.
- Perform other location-specific duties as assigned by your supervisor.
- Provide community education about available services.
- Complete other tasks as directed.
- Participant Engagement: Promote Pathway of Hope services to individuals and community organizations, fostering a collaborative partnership approach.
- Assessment and Action Planning: Conduct all necessary assessments and develop measurable action plans based on participant goals.
- Linkage and Referral: Coordinate referrals to internal and external resources to support goal achievement.
- Team Collaboration: Participate in weekly team meetings to ensure cohesive service delivery and data collection.
- Transition and Follow-up: Educate participants on available services and monitor their progress post-engagement.
- Other responsibilities as assigned by leadership.
Education:
- Bachelor's degree in Social Work, Gerontology, Psychology, or Counseling preferred; relevant experience may substitute for formal education.
- Two to three years of experience in social services, particularly with senior citizens or disabled individuals.
- Knowledge of supportive services and resources for seniors is essential.
- A background check is required for this position.
- Experience working with elderly populations.
- Familiarity with basic office equipment and technology.
- Valid driver's license required; must complete necessary training within the first 90 days of employment.
- Proficient in English for effective communication.
- Competent in Microsoft Office and electronic reporting systems.
- Ability to work collaboratively within a team and with diverse populations.
- Strong analytical and problem-solving skills.
- Ability to manage multiple tasks and maintain confidentiality.
Physical Requirements:
- Ability to communicate effectively, with good hearing and vision.
- Ability to lift and move materials up to 25 pounds.
- May require physical activities such as bending, walking, and standing for extended periods.
- Occasional travel for training and meetings may be necessary.
Work is conducted in a standard office setting. This is a part-time position that may require some evening and weekend work.
The Salvation Army is an equal opportunity employer. We encourage applications from individuals who have faced barriers to employment, including veterans, individuals with disabilities, and those with diverse backgrounds.
Indiana Division
Additional Benefits:
- Work alongside a dedicated team committed to helping those in need.
- Access to voluntary life insurance.
- Participation in a company-funded pension plan.
- Accrual of sick and vacation time.
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