Customer Service Representative

2 months ago


Columbus, Indiana, United States Alisha Roberts - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Alisha Roberts - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive business growth and success.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build and maintain strong relationships with clients to understand their needs and preferences.
    • Follow up with customers to ensure their needs are met and provide ongoing support.
  • Provide Exceptional Customer Service
    • Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Collaborate with Team Members
    • Work closely with other team members to coordinate and deliver exceptional customer experiences.
    • Communicate effectively with colleagues to ensure seamless service delivery.
Requirements
  • Dedicated to Customer Service
    • Provide exceptional customer service and support to clients.
    • Anticipate and meet the needs of customers to ensure their satisfaction.
  • Excellent Communication Skills
    • Communicate effectively with customers and team members to ensure seamless service delivery.
    • Use clear and concise language to explain complex insurance concepts and options.
  • Proactive Problem-Solving
    • Identify and resolve customer issues promptly and efficiently.
    • Use creative problem-solving skills to find solutions that meet customer needs.
Benefits
  • Competitive Compensation
    • Hourly pay plus commission/bonus structure.
  • Opportunities for Growth and Development
    • Opportunities for advancement within the agency.
    • Valuable career-building experience.
  • Supportive Work Environment
    • Paid time off (vacation and personal/sick days).


  • Columbus, Indiana, United States SIHO HOLDING INC Full time

    Job Title: Member Services RepresentativeSIHO HOLDING INC is seeking a highly skilled and compassionate Member Services Representative to join our team. As a key member of our organization, you will play a vital role in creating an exceptional experience for our members and their providers.Job Summary:The Member Services Representative will be responsible...


  • Columbus, Indiana, United States Summers Plumbing Heating & Cooling Full time

    We are seeking a self-motivated Customer Service Representative to join our HVAC and plumbing office team at Summers Plumbing, Heating, and Cooling. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is a full-time position that involves working from 8:00am-5:00pm. As...


  • Columbus, Indiana, United States Summers Plumbing Heating & Cooling - Columbus Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our HVAC and plumbing office team at Summers Plumbing, Heating, & Cooling in Columbus. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and ensuring a positive...


  • Columbus, Indiana, United States United Farm Family Mutual Insurance Company Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at United Farm Family Mutual Insurance Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues...


  • Columbus, Indiana, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...


  • Columbus, Indiana, United States Frank Tuxworth - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative with Frank Tuxworth - State Farm Agent, you will play a vital role in providing exceptional customer experiences and promoting State Farm insurance and financial services products.Key ResponsibilitiesEstablish and maintain strong customer relationships through regular follow-ups and needs-based...


  • Columbus, Indiana, United States Summers Plumbing Heating & Cooling Full time

    About Summers Plumbing, Heating, and CoolingWe are a reputable and respected HVAC and plumbing company with a long history of providing high-quality service to our customers. Our team of knowledgeable and friendly service professionals and technicians are dedicated to delivering exceptional service that exceeds expectations.Job SummaryWe are seeking a...


  • Columbus, Indiana, United States Upland Hospitality Group Full time

    Job SummaryUpland Brewing in Columbus, IN is seeking a skilled Customer Service Representative to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer experiences and ensuring seamless service delivery.Key Responsibilities:Answering phone calls and booking reservationsGreeting customers and making...


  • Columbus, Indiana, United States Summers Plumbing Heating & Cooling Full time

    About Summers Plumbing, Heating, and CoolingWe are a reputable home services company dedicated to providing high-quality assistance at reasonable rates. Our knowledgeable and friendly service professionals and technicians have been committed to 100% customer satisfaction since 1969.Job SummaryWe are seeking a self-motivated full-time Customer Service...


  • Columbus, Indiana, United States Packaging Corporation of America Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesReceive, process, and...


  • Columbus, Indiana, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** We are seeking a highly motivated and customer-focused Office Representative to join our team at State Farm Insurance. **Key Responsibilities:** * Assist customers with their insurance needs and provide exceptional customer service * Process insurance policy changes and updates * Handle incoming and outgoing phone...


  • Columbus, Indiana, United States Walgreens Full time

    Customer Service Associate Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences, providing courteous and efficient checkout services, and recommending items for sale to customers.Key Responsibilities:Model and deliver a distinctive and delightful customer experienceRegister...


  • Columbus, Indiana, United States AdaptHealth, LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at AdaptHealth, LLC. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and maintain in-depth knowledge of our products and...


  • Columbus, Indiana, United States Crew Carwash Full time

    Customer Service Team MemberCrew Carwash is a dynamic and customer-focused organization that values its employees. As a Customer Service Team Member, you will play a vital role in creating a positive experience for our customers.Key Responsibilities:Provide exceptional customer service and ensure customer satisfactionWork collaboratively with the team to...


  • Columbus, Indiana, United States Alisha Roberts - State Farm Agent Full time

    Job DescriptionAs a key member of our team at Alisha Roberts - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the opportunity...


  • Columbus, Indiana, United States Crew Carwash Full time

    Customer Service Team MemberCrew Carwash is seeking a motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...


  • Columbus, Indiana, United States Crew Carwash Full time

    Customer Service Team Member OpportunityCrew Carwash is seeking a motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring our customers leave with a smile.Key Responsibilities:Provide top-notch customer...


  • Columbus, Indiana, United States Crew Carwash Full time

    Customer Service Team MemberCrew Carwash is a dynamic and customer-focused organization that values its employees. As a Customer Service Team Member, you will play a vital role in delivering exceptional experiences to our customers.Key Responsibilities:Provide top-notch customer service to ensure customer satisfactionWork collaboratively with colleagues to...


  • Columbus, Indiana, United States Sam's Club Full time

    Job Summary As a Member Specialist at Sam's Club, you will be responsible for providing exceptional member service by maintaining the self-checkout area, resolving member issues and concerns, and promoting Sam's Club products and services. Key Responsibilities Assist members with locating merchandise and making informed purchasing decisions Process...


  • Columbus, Indiana, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a critical role in creating a welcoming and inclusive experience for our guests.Key Responsibilities:Provide exceptional customer service by greeting and...