Bilingual Portuguese Customer Service Representative

2 weeks ago


Orlando, Florida, United States Travel + Leisure Full time
Join Our Team at Travel + Leisure Co

At Travel + Leisure Co, our goal is straightforward: to enable everyone to experience the joy of vacationing.

Our Vacation Ownership division encompasses renowned brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the innovative Sports Illustrated Resorts.

With over 19,000 dedicated team members, we facilitate unforgettable vacation experiences at more than 270 resort locations worldwide.

Our commitment to innovation and growth ensures that our work remains engaging and enjoyable. Each day presents an opportunity to acquire new knowledge and transform vacation aspirations into remarkable experiences for travelers around the globe.


Remote Work Opportunity:

This position is designed for candidates residing in specific states. Only applicants from designated states will be considered for this role.

Successful candidates must fulfill our remote work requirements.


Your Role:
As a customer service representative at Travel + Leisure, you will assist owners in planning their ideal vacations and managing reservations.

This role requires support for both English and Portuguese-speaking clients, along with providing translation assistance to other departments as necessary.

During a comprehensive training program, you will gain in-depth knowledge about our resorts, amenities, and local attractions.

After training, you will engage with enthusiastic owners eager to explore new destinations, offering tailored recommendations to create unforgettable vacation experiences.

Your career will begin in the Reservations department, where you will master essential skills. Based on your performance, you may have the chance to advance into specialized roles or elevated queues.


Compensation:

$17.50 per hour (Bilingual Portuguese)


Benefits:
  • No weekend shifts
  • Immediate remote work opportunity (equipment provided)
  • Comprehensive medical, dental, and vision benefits
  • Accrual of paid vacation days, floating holidays, and sick days
  • Travel discounts for Wyndham hotels and resorts
  • Employee Stock Purchase Program
  • 401k with company match after the first year
  • Career advancement opportunities
  • Tuition reimbursement
  • Supportive work environment
  • Flexible scheduling options

Qualifications:
  • Fluent in both Portuguese and English
  • High School Diploma or GED required

Why Choose Us:

We provide a diverse array of health and welfare benefits to associates working 30 or more hours per week, ensuring your needs are met as you progress in your career.

At Travel + Leisure Co, hospitality is at the core of our operations. We foster an inclusive atmosphere where excellence is celebrated, and teamwork is encouraged.

Join our global team and embark on a career where memorable experiences begin with you.

We are an equal opportunity employer, and all applications will be evaluated without regard to any protected class.


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