Current jobs related to Bilingual Customer Service Specialist - Orlando, Florida - Myicarehealth
-
Bilingual Staffing Specialist
4 weeks ago
Orlando, Florida, United States EDS Service Solutions Full timeJob OverviewEDS Service Solutions is seeking a highly skilled and bilingual staffing specialist to join our team at our Orlando, FL location. As a staffing specialist, you will be responsible for identifying, sourcing, and qualifying potential candidates for various positions within the company.The ideal candidate will have excellent customer service and...
-
Bilingual Staffing Professional
2 weeks ago
Orlando, Florida, United States EDS Service Solutions Full timeJob OverviewEDS Service Solutions is seeking a bilingual staffing specialist to join our team at our Orlando, FL location. The ideal candidate will have excellent customer service and consultative abilities, as well as strong interpersonal skills and the ability to adapt to a rapidly changing environment.The staffing specialist will be responsible for...
-
Bilingual Consumer Loan Sales Specialist
2 weeks ago
Orlando, Florida, United States OneMain Financial Full timeJob Title: Bilingual Consumer Loan Sales SpecialistAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Bilingual Consumer Loan Sales Specialist, you'll play a critical role in empowering customers to achieve their financial goals.Key Responsibilities:Deliver exceptional customer service and build...
-
Bilingual Consumer Loan Sales Specialist
1 month ago
Orlando, Florida, United States OneMain Financial Full timeJob Title: Bilingual Consumer Loan Sales SpecialistAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Bilingual Consumer Loan Sales Specialist, you'll play a critical role in helping customers achieve their financial goals.Responsibilities:Deliver exceptional customer service and build strong...
-
Bilingual Customer Service Representative
7 days ago
Orlando, Florida, United States Answernet Inc Full timeJob SummaryWe are seeking a highly skilled and compassionate Bilingual Customer Service Representative to join our team at Answernet Inc. in Orlando. As a key member of our customer support team, you will be responsible for providing exceptional service to patients and assisting with scheduling and rescheduling of in-office and Telehealth consultations.Key...
-
Bilingual Customer Service Representative
4 weeks ago
Orlando, Florida, United States AssistRx Full timeAbout the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at AssistRx. As a key member of our patient services team, you will play a critical role in ensuring that our patients receive exceptional support and care.Key ResponsibilitiesAct as the first point of contact for patients, assessing their needs and...
-
Bilingual Customer Service Representative
1 month ago
Orlando, Florida, United States Answernet Inc Full timeJob Title: Bilingual Spanish/English Call Center AgentJob Type: Full-Time/Part-TimeHours: 7:25 AM- 6:00 PM ESTSalary: $15.50Benefits: Available after 60 days for full-time employeesAbout AnswerNet Inc.AnswerNet Inc. is a leading provider of contact management solutions, operating over 31 contact centers across the continental United States and Canada. We...
-
Bilingual Customer Service Representative
2 weeks ago
Orlando, Florida, United States AssistRx Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at AssistRx. As a key member of our Patient Services team, you will play a critical role in ensuring that our patients receive exceptional service and support.Key ResponsibilitiesAct as the first point of contact for patients, assessing their needs and...
-
Bilingual Customer Service Representative
7 days ago
Orlando, Florida, United States AssistRx Full timeFlexible Culture:At AssistRx, we value work-life balance and diverse perspectives. Many associates earn the opportunity to work a hybrid schedule after 120 days of training.A Day in the Life as a Bilingual Customer Service Representative:The Bilingual Customer Service Representative will be part of a multidisciplinary team, providing information about...
-
Bilingual Customer Service Representative
2 weeks ago
Orlando, Florida, United States AnswerNet Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bilingual Spanish/English Customer Service Representative to join our team at AnswerNet in Orlando. As a key member of our customer service team, you will be responsible for providing exceptional support to patients and families, ensuring a positive experience through every interaction.Key...
-
Bilingual Customer Service Representative
2 weeks ago
Orlando, Florida, United States Ecco Group Full timeJob OverviewEcco Group is seeking a highly skilled Bilingual Customer Service Agent to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in both English and Spanish.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...
-
Bilingual Consumer Loan Sales Specialist
2 weeks ago
Orlando, Florida, United States OneMain Financial Full timeJob Title: Bilingual Consumer Loan Sales SpecialistAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Bilingual Consumer Loan Sales Specialist, you'll play a critical role in empowering customers to achieve their financial goals.Key Responsibilities:Deliver results-driven sales performance, meeting...
-
Bilingual Customer Service Representative
2 weeks ago
Orlando, Florida, United States AnswerNet Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Agent to join our team at AnswerNet. As a key member of our customer support team, you will be responsible for providing exceptional service to patients and families, ensuring their needs are met with empathy and understanding.Key ResponsibilitiesAssist patients with scheduling...
-
Customer Service Representative
7 days ago
Orlando, Florida, United States Aliance one Full timeJob DescriptionAs a Spanish Bilingual Customer Service Agent at AllianceOne, you will be responsible for answering inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds.Key ResponsibilitiesQuickly and accurately identify and assess individual customer needs and take appropriate action steps to...
-
Bilingual Customer Service Representative
2 months ago
Orlando, Florida, United States AnswerNet Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bilingual Spanish/English Call Center Agent to join our team at AnswerNet. As a key member of our customer service team, you will be responsible for providing exceptional support to patients and families through scheduling and rescheduling of in-office and Telehealth consultations.Key...
-
Customer Service Representative
2 weeks ago
Orlando, Florida, United States Wyndham Destinations Full timePut the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional vacation experiences to our customers. As a Customer Service Representative - Bilingual Portuguese, you will play a key role in helping owners plan their dream vacations and make reservations at our resorts.Key Responsibilities:Provide exceptional customer service to...
-
Bilingual Customer Service Representative
2 months ago
Orlando, Florida, United States AnswerNet Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bilingual Spanish/English Call Center Agent to join our team at AnswerNet. As a key member of our customer service team, you will be responsible for assisting patients with scheduling and rescheduling in-office or Telehealth consultations with providers.Key ResponsibilitiesAssist patients with...
-
Bilingual Leasing Specialist
7 days ago
Orlando, Florida, United States HH Staffing Services Full timePosition: Bilingual Leasing SpecialistLocation: Orlando, FLPay: $18/hourExperience: Proven working experience as a Leasing ConsultantType: Full-time; Direct HireSchedule: Day Shift, 9 a.m. to 6 p.m.HH Staffing is seeking a Bilingual Leasing Specialist to join a growing and dynamic teamJob Description:Present apartments to prospective clients in a positive...
-
Bilingual Customer Service Representative
2 weeks ago
Orlando, Florida, United States Summit Wash Associates Full timeJob Title: Bilingual Customer Sales AdvisorJoin our team at Summit Wash Holdings, a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. We're seeking high-energy personalities who thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first...
-
Bilingual Customer Service Representative
2 weeks ago
Orlando, Florida, United States AssistRx Full timeJob OverviewAssistRx is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our patient support team, you will be responsible for providing exceptional customer service to patients, assessing their needs, and triaging information to the appropriate resources.Key Responsibilities:Act as the first point of...
Bilingual Customer Service Specialist
2 months ago
As a Bilingual Customer Service Specialist, you will play a crucial role in facilitating communication between members, providers, and health plans. Your expertise will ensure that all inquiries are handled efficiently and effectively.
Key Responsibilities:
- Engage directly with members, providers, and health plans to address their needs.
- Verify benefits and eligibility information for all parties involved.
- Confirm the participation status of providers within the network.
- Provide updates on claim statuses to members and providers.
- Identify customer complaints and determine the best course of action to resolve issues, escalating to management when necessary.
- Keep management informed of any significant issues that require attention.
- Utilize critical thinking and problem-solving skills to address inquiries.
- Manage multiple tasks and prioritize effectively to enhance service delivery.
- Respond to general questions regarding plan benefits, limits, co-pays, deductibles, and reimbursement policies.
- Ensure follow-up on unresolved issues, keeping all parties informed of progress.
- Strive to assist the maximum number of callers efficiently while maintaining high service quality.
Qualifications:
- Minimum of 1 year of experience in Member Services within the Healthcare sector.
- Proficient in computer usage.
- Bilingual in English and Spanish.
Work Schedule:
Monday to Friday, with operational hours from 8:00 AM to 7:00 PM EST.
Preferred Qualifications:
Strong familiarity with health plan terminology is highly desirable.
Compensation:
The compensation for this role is competitive and may vary based on experience and other relevant factors. This position may also include eligible bonuses and commissions.
