Inbound Sales Agent

2 weeks ago


Orlando, Florida, United States Travel + Leisure Full time
Join Our Team at Travel + Leisure Co

At Travel + Leisure Co, our goal is straightforward:

to provide unforgettable vacation experiences.

Our Vacation Ownership division encompasses brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the newly launched Sports Illustrated Resorts.

With over 19,000 dedicated associates, we operate at more than 270 vacation club resort locations worldwide.

Our commitment to innovation and growth ensures that our work remains engaging and enjoyable.

Every day presents an opportunity to discover something new and transform vacation dreams into remarkable experiences for travelers around the globe.


Work From Home Opportunity:


This position allows you to work remotely for candidates residing in specific states.
Due to operational requirements, applicants from outside these states will not be considered.

Successful candidates must fulfill our work-from-home criteria.

Your Role:
As a customer service representative, you will assist owners in planning their ideal vacations and managing reservations.

In this capacity, you will support both English and Portuguese-speaking clients, as well as provide translation assistance to other departments when necessary.

During a comprehensive training program, you will gain in-depth knowledge about our resorts, amenities, and local attractions.

After training, you will engage with enthusiastic owners eager to explore new destinations. Based on their preferences, you will offer tailored recommendations to create unforgettable vacation experiences. You will initially start in the Reservations department to master this role.

Based on your performance, there will be opportunities for advancement into dual branding or specialized queues to further your career.

Compensation: $17.50 per hour (Bilingual Portuguese)


Benefits:
- No weekend shifts
- Immediate remote work opportunity (equipment provided)
- Comprehensive medical, dental, and vision coverage within 30 days
- Accrue up to 12 paid vacation days, 5 floating holidays, and 6 paid sick days annually
- Travel discounts for Wyndham hotels and resorts
- Employee Stock Purchase Program
- 401k with company match after one year of employment
- Career advancement opportunities, including a Leadership Development Program for high-potential agents
- Up to $6,000 per year in tuition reimbursement
- A friendly and enjoyable work environment
- Flexible scheduling options
- Training schedule (4 weeks): 9:00 AM - 6:00 PM EST
- Initial schedule post-training: Monday - Friday 11:00 AM - 6:00 PM EST
- Potential to adjust start time after 6 months

Qualifications:
- Fluent in both Portuguese and English
- High School Diploma or GED required

Our Commitment:


We offer a diverse array of comprehensive health and welfare benefits to associates working 30 or more hours per week, supporting your needs throughout your career with us.

Travel + Leisure Co.

Additional Benefits:
- Medical, Dental, Vision
- Flexible spending accounts
- Life and accident coverage
- Disability benefits
- Paid time off, parental leave, and holidays (subject to position)
- Paid time to volunteer at an approved organization
- 401k with employer match (eligibility requirements apply)
- Legal and identity theft protection plans
- Voluntary income protection benefits
- Wellness programs (availability may vary)
- Employee Assistance Program

At Travel + Leisure Co, hospitality is at the core of our operations.

We foster an inclusive environment where excellence is prioritized, and we take time to celebrate achievements and support one another.

We are always looking forward to enhancing our business, its surrounding communities, and the customer experience.

Join our global team and embark on a career where memorable experiences begin with you.

We are an equal opportunity employer, and all applications will be evaluated without regard to any protected class.



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