Patient Scheduling Coordinator
1 week ago
Job Overview:
We are seeking a dedicated Patient Appointment Specialist to enhance our operations at Columbia Orthopaedic Group. In this role, you will be tasked with managing incoming calls to arrange and modify patient appointments, alongside performing insurance verifications and facilitating referrals.
Key Responsibilities:
- Deliver outstanding customer service during patient interactions.
- Respond to calls in a timely and professional manner for both external and internal inquiries.
- Execute insurance verifications and maintain knowledge of standard visit charges.
Benefits of the Position:
- Entry-level role with potential for career advancement.
- Comprehensive benefits package.
- Act as the initial point of contact for patients.
Qualifications:
- A willingness to learn and develop within the healthcare sector.
- Proven ability to meet practice objectives.
- Adaptability and flexibility in a dynamic environment.
- Team-oriented mindset with a focus on patient care.
- Strong communication skills across all levels of the organization.
Educational Background:
- High school diploma or equivalent qualification.
- Prior experience in a medical office environment is preferred.
Physical Requirements:
This position involves extended periods of desk work, computer usage, and telephone communication.
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