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Patient Scheduling Coordinator

2 months ago

Columbia, Missouri, United States Columbia Orthopaedic Group Full time

Job Overview:

We are seeking a dedicated Patient Appointment Specialist to enhance our operations at Columbia Orthopaedic Group. In this role, you will manage incoming calls to arrange and modify patient appointments, while also performing essential insurance checks and referrals.

Key Responsibilities:

  • Deliver outstanding customer service during patient interactions.
  • Respond to phone inquiries in a timely and professional manner.
  • Execute insurance verifications and maintain familiarity with standard visit charges.

Benefits of the Position:

  • Entry-level role with potential for career advancement.
  • Comprehensive benefits package.
  • Serve as the initial point of contact for patients.

Qualifications:

  • A willingness to learn and develop within the healthcare sector.
  • Proven ability to meet practice objectives.
  • Adaptability and flexibility in a dynamic environment.
  • Team-oriented mindset with a focus on patient care.
  • Strong communication skills across all organizational levels.

Educational Background:

  • High school diploma or equivalent required.
  • Prior experience in a medical office environment is preferred.

Physical Requirements:

This position involves extended periods of desk work, computer usage, and telephone communication.