Restaurant Operations Supervisor

7 days ago


State College, Pennsylvania, United States Shaner Hotel Group Full time
Job Overview

As a key member of our team, you will oversee the daily operations of our restaurant, ensuring exceptional service and adherence to our high standards.

Key Responsibilities
  • Maintain a flexible work schedule, including weekends and holidays, to meet operational needs.
  • Ensure all operational procedures are followed in accordance with the Food and Beverage Department's guidelines.
  • Uphold food and beverage safety and quality standards as per company and franchise specifications.
  • Develop, implement, and train staff on operational standards and safe working practices.
  • Address and resolve guest-related concerns effectively.
  • Facilitate communication with the General Manager and other department leaders.
  • Assist in managing employee performance to foster a productive and positive work environment.
  • Perform additional duties as required.
Qualifications
  • At least one year of experience in the Restaurant or Food and Beverage sector.
  • Prior supervisory or management experience is advantageous.
  • Ability to interpret safety regulations and operational manuals.
  • Effective communication skills with guests, management, and team members.
  • High school diploma or equivalent; some college education preferred.
  • ServSafe certification and/or food safety training.
  • Completion of alcohol awareness training (e.g., TIPS).
  • Understanding of food and beverage cost management.
  • Proficient in writing reports and correspondence.
  • Competent in performing mathematical calculations and using measurement tools.
  • Experience in budget preparation and cost control measures.
  • Bilingual in English and Spanish is a plus.
  • Knowledge of local attractions and activities suitable for guests.
About Shaner Hotel Group

Shaner Hotels is a leading hospitality management company with a diverse portfolio of properties. We pride ourselves on our commitment to excellence and our ability to provide outstanding service to our guests. Our team is dedicated to creating memorable experiences and maintaining the highest standards in the industry.

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