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Housekeeping Supervisor

2 months ago

State College, Pennsylvania, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Shaner Hotel Group. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our properties.

Key Responsibilities
  • Leadership and Supervision: Direct and supervise a team of housekeeping staff to ensure efficient and effective operation of the department.
  • Quality Control: Conduct regular inspections to ensure that all areas of the hotel meet our high standards of cleanliness and quality.
  • Training and Development: Provide training and guidance to housekeeping staff to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Guest Satisfaction: Ensure that all guests receive a high level of service and that any issues or complaints are resolved promptly and efficiently.
  • Operations Management: Manage the day-to-day operations of the housekeeping department, including scheduling, inventory management, and budgeting.
  • Communication: Communicate effectively with other departments, including front office, maintenance, and laundry, to ensure seamless operation of the hotel.
Requirements
  • Experience: A minimum of 2 years of experience in a housekeeping or hospitality management role.
  • Education: High school diploma or equivalent required; some college preferred.
  • Skills: Strong leadership and communication skills, ability to work effectively in a fast-paced environment, and a commitment to providing excellent customer service.