HR Coordinator

4 weeks ago


Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time
Job Title: HR Coordinator

Join The Bellevue Hotel team as an HR Coordinator, supporting the overall operation of the Executive Office and Human Resource Department in daily administrative functions.

Key Responsibilities:
  • Support the employment process, including applicant screening, determining eligibility for employment, conducting reference checks, and verifying paperwork for accuracy.
  • Refer potential new hires to department managers for interviews.
  • Assist with department outgoing correspondence and memorandums as needed.
  • Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner.
  • Assist with all benefit administration, including group health insurance, vacation, sick, personal, leave of absence, jury duty pay, and retirement plan.
  • Assist with coordination of all other new hire pre-employment steps, including drug testing, reference checks, etc., to ensure compliance with all Company policies and procedures.
  • Respond to all interviewed applicants via telephone or letter within the required time frame.
  • Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms, and employee status changes on a daily basis and in a timely, accurate manner.
  • Assist with New Hire Orientation, administering an overview of benefits to new associates, explaining elements of various benefits, and assisting with enrollment and claims processing.
  • Present an overview of the Highgate Handbook with complete knowledge of all policies and procedures.
  • Notify all managers of monthly reviews, prepare payroll action forms, and track all completed reviews to ensure reviews are given in a timely manner.
  • Assist the HR department in maintaining accurate employee records.
  • Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for the hotel.
  • Assist with HR reception area duties, greeting associates, managers, and potential new hires, directing to the appropriate manager if necessary.
  • Assist in the production of the Employee newsletter.
  • Maintain associate's files and ensure that filing is completed at the end of each week.
  • Assist with Associate Employee Relations Events.
  • Ensure compliance with the Immigration Reform and Control Act for all employees.
  • Maintain inventory of office and benefit supplies on a regular basis, completing purchase orders as needed to replenish such supplies.
  • Keep employee bulletin boards current, posting memos, pictures of employee events, loss prevention materials.
  • Distribute paychecks as needed and ensure completed signature pages are collected from each department.
  • Assist with other special hotel projects as needed.
  • Provide the GM with administrative support through scheduling of key appointments, coordinating in-house meetings and agendas, while assisting with all associate events.
  • Assist the GM and hotel with Social Media management, including timely responses to Twitter, online reviews, Facebook, Flickr, Yelp, Google+, and any other online channel open to the hotel's guests and clients.
  • Take the lead on web presence management, ensuring timely follow-up on website updates, including menus, promos, and special calendar events.
  • Assist with daily Medalia tracking and reporting out daily results, ensuring timely follow-up from department heads on guest issues.
  • Assist with administration and management of hotel programs, such as MOD, Lobby Ambassador, Zone management, and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution.
  • Support upward, timely communication to Highgate corporate offices and senior leadership, ensuring compliance with daily, weekly, and monthly deliverables.
  • Assist with weekly coordination of the Gold Passport Reception and assist with invite printing for in-house VIPs.
  • Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel's guestrooms and present a response to the guest confirming receipt of their request.
  • Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up.
  • In the absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines.
  • Assist other departments on an as-needed basis when guest influx dictates.

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