Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Mitch Mula - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.
Key Responsibilities- Customer Relationship Management: Establish and maintain strong relationships with our customers, responding to their needs and concerns in a timely and professional manner.
- Insurance Sales and Marketing: Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
- Business Development: Identify opportunities to grow our business, develop new leads, and collaborate with our team to achieve sales goals.
- Competitive Compensation: Earn a competitive hourly pay plus commission/bonus structure.
- Benefits Package: Enjoy a comprehensive benefits package, including health insurance, paid time off, and flexible hours.
- Opportunities for Advancement: Grow your career with us and take on new challenges and responsibilities.
- Excellent Communication Skills: Possess excellent written, verbal, and listening skills, with the ability to communicate effectively with customers and colleagues.
- People-Oriented: Be a people-oriented individual with a strong focus on customer satisfaction and service.
- Detail-Oriented: Demonstrate attention to detail and a commitment to accuracy and quality in all aspects of your work.
- Proactive Problem-Solving: Be proactive in problem-solving and able to work independently with minimal supervision.
Mitch Mula - State Farm Agent is a dynamic and growing insurance and financial services agency dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate about making a difference in the lives of others and bettering our community.
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