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Experienced Automotive Service Manager

2 months ago

Gonzales, Louisiana, United States Ross Downing Buick GMC of Gonzales Full time

**Job Summary**

Ross Downing Buick GMC of Gonzales is seeking a highly skilled and experienced Automotive Service Manager to lead our service department to success. As a key member of our team, you will be responsible for driving business growth, improving customer satisfaction, and maintaining a high level of operational efficiency.

Key Responsibilities:

  • Develop and implement strategies to increase service revenue and customer retention.
  • Lead and manage a team of service technicians, ensuring they have the necessary tools and resources to perform their jobs effectively.
  • Monitor and control departmental expenses, ensuring they are within budget.
  • Collaborate with factory representatives to stay up-to-date on manufacturer warranty and policy procedures.
  • Conduct regular performance reviews and provide coaching to team members to improve productivity and quality.
  • Ensure compliance with all regulatory requirements and dealership policies.
  • Develop and maintain relationships with customers to ensure high levels of satisfaction and loyalty.

Requirements:

  • Proven track record of success in a leadership role within the automotive industry.
  • Excellent communication and interpersonal skills.
  • Ability to work well in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.