Front Desk Supervisor
1 day ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Azul Hospitality. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and ensuring the smooth operation of our front desk department.
Key Responsibilities- Assist the Front Office Manager in daily operations and ensure that the front desk meets hotel standards for maximum guest satisfaction.
- Ensure efficient guest registration, check-out, and telephone service.
- Monitor and respond to guest complaints and requests in a courteous and professional manner.
- Direct and train front office staff, assist in new-hire and ongoing training.
- Participate in the hiring process and assist with staff performance appraisals.
- Review daily room availability and inform staff of VIP and special request reservations.
- Ensure proper staffing levels and complete necessary reports and forms daily.
- Prior front desk experience required.
- One to three years of experience in a supervisory role preferred.
- Knowledge of loyalty programs, brand standards, and hospitality industry systems preferred.
Azul Hospitality offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Front Desk Supervisor
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Rohnert Park, California, United States Azul Hospitality Full timeJob Title: Front Desk SupervisorJoin Azul Hospitality as a Front Desk Supervisor and take on a challenging role that requires excellent leadership and customer service skills. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining high standards of service.Key Responsibilities:Lead and...
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Front Desk Supervisor
1 month ago
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Front Desk Supervisor
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