Customer Service Retail Specialist

1 week ago

Santa Barbara, California, United States Office Depot Full time
Job Overview

As a Part-Time Retail Sales Representative at Office Depot, your role is crucial to our ongoing success in the competitive retail environment. You will interact with customers in a welcoming and informed manner, fostering a positive shopping atmosphere while boosting sales.

In this position, you will engage with customers, addressing their needs by suggesting appropriate products, services, and solutions to enhance their experience. Through your enthusiasm and knowledge, you will help cultivate a dynamic sales culture, improving our store's visual and merchandising standards, managing freight and logistics tasks, and prioritizing exceptional customer satisfaction. The Retail Sales Representative will contribute to a customer-focused environment, engaging with the local community, while supporting a positive culture aligned with the Office Depot core values of Customer, Commitment, Change, Caring, and Creativity. Additionally, as an entry-level Sales Representative, you will receive training in technology and print products/services, ensuring you have the expertise to assist customers effectively. You will apply innovative sales techniques to create rewarding customer interactions, contributing to the growth of our business.

We believe that the Retail Sales Representative role is vital in driving our store's success through inspiring sales excellence and outstanding service in key areas such as Print and Technology. The ideal candidate should be passionate about sales, delivering exceptional service, and achieving operational excellence.

Key Responsibilities:
  • Customer Engagement:
    • Facilitates a positive customer experience by proactively acknowledging and engaging every customer.
    • Utilizes the selling program to promote the best solutions along with additional products and/or services.
    • Stays informed about planned advertisements, promotions, and loyalty programs.
  • Operational Excellence:
    • Maintains store and print department appearance according to company standards, ensuring a neat, clean, and well-stocked environment.
    • Adheres to all guidelines related to signage labeling and merchandise presentation.
    • Follows established sorting and stocking procedures and completes freight processes.
    • Organizes the freight sorting area in accordance with guidelines.
    • Scans, investigates, and addresses inventory shortages daily.
  • Product Knowledge:
    • Continuously develops personal selling skills and product knowledge through provided sales and service tools, including successful completion of training in Tech, Print, and other relevant areas.
    • Ongoing education in these fields is expected, including designated certifications if required.
  • Sales Compliance:
    • Ensures adherence to company policies, procedures, and practices; supports loss prevention efforts.
    • Performs additional duties as assigned.
Qualifications:
  • High School diploma or equivalent education preferred.
  • No prior experience necessary.
  • Basic computer skills and the ability to utilize technology for information access are required.
  • Strong interpersonal and communication skills are essential for establishing a selling relationship with clients and colleagues.
  • Ability to read, count, and write accurately to complete documentation and process inventory.
  • Client-focused, positive, engaging, action-oriented, and passionate about the brand, products, services, and solutions.
About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties, and skills required of associates so classified. Other duties may be assigned.

Compensation and Benefits: Eligible participants may take part in the Retail Store Hourly Non-Management Incentive program, which is measured on store-level metrics and paid in accordance with the program's terms and conditions. The company offers competitive salaries and a benefits package, including a 401(k) plan and opportunities for advancement within the organization.

  • Banking Customer Service Specialist

    5 days ago

    Santa Barbara, California, United States Johnson Service Group Full time

    Job OverviewJohnson Service Group (JSG) is seeking a highly skilled Customer Service Representative to join our team in a Retail Banking environment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Perform routine banking transactions and work directly with...

  • Banking Customer Support Specialist

    1 week ago

    Santa Barbara, California, United States Johnson Service Group Full time

    Job OverviewJohnson Service Group (JSG) is in search of a Banking Customer Support Specialist to enhance our Retail Banking operations. This position is focused on delivering exceptional customer service while managing various banking transactions.Key Responsibilities:Execute standard teller operations while engaging directly with clients, ensuring...

  • Customer Service Retail Associate

    1 week ago

    Santa Barbara, California, United States Office Depot Full time

    Job Overview As a Part-Time Retail Sales Representative at Office Depot, your role is crucial to our ongoing success in the competitive retail sector. You will interact with customers in a welcoming and informed manner, fostering a positive shopping atmosphere while promoting sales. In this position, you will actively engage with customers, understanding...

  • Retail Customer Service Specialist

    6 days ago

    Santa Barbara, California, United States Cheese Shop Santa Barbara Full time

    Job DescriptionJob Summary:Cheese Shop Santa Barbara is seeking a highly motivated and customer-focused individual to join our team as a Cheesemonger. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    5 days ago

    Santa Barbara, California, United States Johnson Service Group Full time

    Job OverviewJohnson Service Group (JSG) is seeking a highly skilled Customer Service Representative to join our team in a Retail Banking environment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Perform routine banking transactions and work directly with...

  • Customer Service Representative

    2 days ago

    Santa Barbara, California, United States Santa Barbara Auto Group Full time

    About the Role:We are seeking a highly skilled and motivated Customer Service Specialist to join our team at Santa Barbara Auto Group. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients, ensuring a world-class experience at every opportunity.Responsibilities:Provide front-line customer...

  • Retail Product Specialist

    2 weeks ago

    Santa Clara, California, United States SAS Retail Services Full time

    Become a key player in our team as a Retail Product Specialist! In this position, you will oversee the movement of merchandise within retail environments, ensuring that sales opportunities are maximized for both stores and product vendors. As a Retail Product Specialist, your contributions will be vital in aligning the latest merchandise with the most...

  • Sales and Customer Service Specialist

    2 weeks ago

    Santa Barbara, California, United States Harlow Insurance Agency Full time

    Job OverviewHarlow Insurance Agency, a prominent insurance provider, is on the lookout for a committed individual to fill the role of Sales and Customer Service Specialist. Our agency is dedicated to fostering strong relationships with our clients while delivering exceptional service with integrity and professionalism.This position is ideal for someone who...

  • Retail Service Representative

    2 weeks ago

    Santa Barbara, California, United States Santa Barbara Zoo Full time

    Job OverviewPosition Summary:The Retail Service Representative (RSR) plays a crucial role in supporting the daily retail functions within the organization. This position is designed for individuals who thrive in a customer-centric environment and possess a passion for delivering exceptional service.Key Responsibilities:Customer Engagement: Welcome every...

  • Bicycle Service Specialist

    2 weeks ago

    Santa Rosa, California, United States Trek Retail Corporation Full time

    Position OverviewAs a Bicycle Service Specialist at Trek Retail Corporation, you will experience a dynamic work environment where each day presents new challenges. Your primary responsibility will be to ensure that bicycles are maintained to the highest standards, fostering a love for cycling among our customers. You will diagnose and repair various bicycle...

  • Retail Merchandising Team Lead

    4 days ago

    Santa Cruz, California, United States SAS Retail Services Full time

    About the RoleWe are seeking a detail-oriented and experienced Retail Merchandising Team Lead to join our dynamic organization, SAS Retail Services. As a key member of our team, you will play a crucial role in ensuring the optimal sales opportunities for our retail partners and their product suppliers.Key ResponsibilitiesCoordinate and execute product...

  • Customer Service Retail Specialist

    2 weeks ago

    Santa Clara, California, United States CVS Corporation Full time

    Position Title: Retail Store Associate Job ID: 3727BR Category: Cashier Job Overview:As a Retail Store Associate at CVS Corporation, you will play a crucial role in enhancing the customer experience. Your skills and dedication will contribute to our mission of improving health care for individuals and communities alike. You will have the opportunity to make...

  • Butcher - Customer Service Specialist

    2 weeks ago

    Santa Barbara, California, United States Lazy Acres Market Inc Full time

    Company OverviewAt Lazy Acres Market Inc, we are dedicated to promoting a holistic approach to health and wellness. Our offerings range from organic produce to traditional products, as well as functional supplements and body care items, all aimed at enhancing the well-being of our community.Position SummaryWe are seeking a passionate and knowledgeable...

  • Customer Service Representative

    5 days ago

    Santa Barbara, California, United States Jushi USA Full time

    About the RoleThe Dispensary Customer Consultant is a vital position in delivering exceptional customer service and creating a distinctive shopping experience that drives sales results. This role is primarily responsible for providing concierge-level service to patrons, conducting day-to-day operations within the retail location, and adhering to company...

  • Retail Banking Representative

    5 days ago

    Santa Barbara, California, United States Johnson Service Group Full time

    Job OverviewJohnson Service Group (JSG) is seeking a highly skilled Customer Service Representative to join our team in a Retail Banking environment. As a key member of our team, you will be responsible for providing exceptional customer service, handling banking transactions, and promoting our products and services.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    3 days ago

    Santa Barbara, California, United States Jushi Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Consultant at Jushi. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a unique shopping experience that drives sales results.Key ResponsibilitiesProvide outstanding customer service...

  • Customer Service Representative

    4 days ago

    Santa Barbara, California, United States Jushi USA Full time

    About Jushi USAJushi USA is a leading cannabis company that operates high-end retail locations, premium brands, and state-of-the-art cultivation and processing facilities. As a vertically integrated company, we are committed to delivering exceptional customer service and creating a distinctive shopping experience that drives sales results.Job SummaryWe are...

  • Retail Cashier and Customer Support Specialist

    2 weeks ago

    Santa Rosa, California, United States Santa Rosa Seafood Full time

    Job OverviewWe are looking for a Retail Cashier and Customer Support Specialist to play a key role in our operations. In this position, you will be tasked with selling products, merchandise, and services within a retail environment to enhance company profitability.Key Responsibilities:Greet customers and assess their needsProvide detailed information about...

  • Customer Experience Specialist

    5 days ago

    Santa Barbara, California, United States Jushi USA Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Consultant at Jushi USA. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a distinctive shopping experience that drives sales results.Key ResponsibilitiesProvide outstanding...

  • Customer Service Specialist

    2 weeks ago

    Santa Barbara, California, United States Gold's Gym Full time

    Are you someone who thrives on making a positive impact in people's lives? If so, we invite you to explore this opportunity. Why consider a position with us? Gold's Gym is expanding rapidly and is in search of a Customer Service Specialist to help fulfill our mission of offering facilities, programs, and staff that inspire, support, and guide every member in...