Retail Service Representative

2 weeks ago


Santa Barbara, California, United States Santa Barbara Zoo Full time
Job Overview

Position Summary:
The Retail Service Representative (RSR) plays a crucial role in supporting the daily retail functions within the organization. This position is designed for individuals who thrive in a customer-centric environment and possess a passion for delivering exceptional service.

Key Responsibilities:

  • Customer Engagement: Welcome every visitor with a friendly demeanor, ensuring a positive experience from the moment they arrive.
  • Sales Assistance: Provide personalized recommendations and help guests find products that meet their needs.
  • Transaction Management: Efficiently process sales transactions and maintain accurate sales records.
  • Store Maintenance: Keep retail areas clean and organized, restocking merchandise as necessary.
  • Operational Support: Assist in opening and closing procedures, ensuring all operational standards are met.

Qualifications:
Applicants must be at least 14 years old. While no formal education is required, prior experience in customer service or cash handling is preferred. A friendly and outgoing personality is essential, along with the ability to work independently.

Physical Requirements:
This role involves physical activity, including lifting up to 30 lbs and standing for extended periods. Candidates should be able to navigate all areas of the facility.

Note: This position is part-time and primarily focused on weekday shifts.



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