Customer Service Representative
4 days ago
About the Role:
We are seeking a highly skilled and motivated Customer Service Specialist to join our team at Santa Barbara Auto Group. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients, ensuring a world-class experience at every opportunity.
Responsibilities:
- Provide front-line customer service to clients via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with multiple department managers to ensure seamless customer experience
- Utilize strong communication and problem-solving skills to resolve customer complaints and concerns
- Stay up-to-date on company policies and procedures to provide accurate information to customers
Requirements:
- 1-2 years of customer service experience in a call center or retail environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic computer skills and proficiency in CRM software
- High school diploma or equivalent required
What We Offer:
- Competitive hourly rate of $18-$22
- Paid vacation and health insurance package
- 401k retirement plan
- Opportunities for growth and professional development
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