Healthcare Customer Service Specialist

2 weeks ago


Brownsville, Texas, United States Tenet Florida Physician Services, L.L.C. Full time

Position Title: Healthcare Customer Service Specialist

Company: Tenet Florida Physician Services, L.L.C.

Overview:

This role is essential in managing front office operations within a medical practice, ensuring a seamless experience for patients.

Key Responsibilities:

  • Facilitate the collection of patient co-payments and accurately process charges.
  • Perform charge entry and manage patient account balances.
  • Provide patients with comprehensive information regarding office protocols, procedures, and practice details.
  • Assist patients in understanding and enrolling in the patient portal.

Qualifications:

Education:

  • Required: High school diploma or GED.
  • Preferred: Completion of a medical office assistant training program.

Experience:

  • Required: A minimum of 2 years of experience in a medical office environment.

Certifications:

  • Preferred: Certification in healthcare management or administration.

Additional Information:

This position is categorized as non-clinical and administrative, operating primarily during daytime shifts.



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