Account Manager Oncology Sales Specialist

2 weeks ago

Denver, Colorado, United States Guardant Health Full time
Job Description

Guardant Health is seeking a highly motivated and experienced Account Manager to join our Oncology Sales team in Denver, South CO. As a key member of our sales team, you will be responsible for driving opportunities in current clients, building processes to identify patients and send samples, and providing exceptional customer service and account management.

Responsibilities
  • Drive opportunities in current clients to increase sales and revenue.
  • Work with existing accounts to build processes that identify patients and send samples, ensuring timely sample acquisition.
  • Provide exceptional customer service and account management, ensuring customer satisfaction and loyalty.
  • Collaborate with sales positions to ensure successful attainment of company goals and objectives.
  • Identify and develop opportunities between oncology clients and GHI, driving sales growth and revenue.
  • Analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
  • Ensure team objectives are met, working effectively with individuals across multiple departments.
  • Embody and represent the Guardant Health company culture at all times, ensuring a positive and professional image.
Qualifications
  • 2-3 years of customer service/sales experience with a history of proven past sale performance.
  • Previous experience in pharma, diagnostic, medical device, or biotech settings is preferred.
  • Ability to engage in a consultative process, overcoming objections and indifferences while connecting client needs with GHI capabilities.
  • Comfortable communicating and presenting at the executive level (CEO, COO, CFO).
  • Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks while managing critical deadlines.
  • Knowledge of oncology, hematology, chemotherapeutic, and targeted agents is ideal.
  • Excellent negotiation and customer service skills.
  • Outstanding strategic sales account planning skills.
  • Superior listening and problem-solving skills.
  • Ability to handle sensitive information and maintain a very high level of confidentiality.
  • Demonstrate customer support abilities throughout the sales cycle.
  • Impeccable verbal communication and presentation skills.
  • Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint.
  • Effective and regular utilization of cross-functional relationships to facilitate the accomplishment of work goals and objectives.
  • Ability to work effectively with minimal direction from, or interface with, a manager.
  • Problem-solving, decision-making, and technical learning.
  • Strong administrative skills and sophistication to manage business in complex environments.
  • Demonstrate GHI's Values by acting with integrity, respect, and trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change.
  • Frequent travel (> 50%) throughout the territory as needed.
Additional Information

The US base salary range for this full-time position is $88,000 to $118,800. The range does not include benefits and if applicable, bonus, commission, or equity. Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out. Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. Please visit our career page #LI-KB1

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