Current jobs related to Client Service Team Leader - Troy, Ohio - Illinois Tool Works

  • Customer Service Team Lead

    1 month ago

    Troy, Ohio, United States Hobart Service Full time

    Job DescriptionHobart Service, an Illinois Tool Works Company, is a leading provider of commercial food equipment service solutions with over 125 years of experience. Our team of 1,800 associates nationwide serves as valued partners to our customers, delivering exceptional customer service and demonstrating the ITW values of Integrity, Simplicity, Trust,...

  • RN Team Leader Day Shift

    2 weeks ago

    Troy, Ohio, United States Ohio's Hospice Full time

    Job SummaryAs a Team Leader, you will oversee the activities of the Home Care Team members, ensuring seamless coordination and continuity of care for patients. This role requires strong leadership and communication skills, with a focus on patient advocacy and care coordination.Key ResponsibilitiesSupervise and evaluate team members to ensure high-quality...

  • RN Team Leader Day Shift

    1 week ago

    Troy, Ohio, United States Ohio's Hospice Full time

    Job Summary:As a RN Team Leader Day Shift at Ohio's Hospice, you will supervise, evaluate, and coordinate the activities of the Home Care Team members. This is a full-time exempt position, Monday through Friday, 8am-5pm, with no weekends or on-call duties. The coverage territory will be for Miami County and surrounding areas. This role will include driving...

  • RN Team Leader Day Shift

    3 weeks ago

    Troy, Ohio, United States Ohio's Hospice Full time

    Job SummaryAs a RN Team Leader Day Shift, you will be responsible for supervising, evaluating, and coordinating the activities of the Home Care Team members. This is a full-time exempt position, M-F 8am-5pm, no weekends, no on call. The coverage territory will be for Miami County and surrounding areas. This position will included driving to facilities/team...

  • RN Team Leader Day Shift

    2 weeks ago

    Troy, Ohio, United States Ohio's Hospice Full time

    Job SummaryAs a RN Team Leader Day Shift, you will supervise, evaluate, and coordinate the activities of the Home Care Team members. This is a full-time exempt position, M-F 8am-5pm, no weekends, no on call.The coverage territory will be for Miami County and surrounding areas. This position will included driving to facilities/team centers as needed.We...

  • Environmental Services Team Lead

    4 weeks ago

    Troy, Ohio, United States Kettering Health Full time

    Job SummaryKettering Health is seeking a highly skilled Environmental Services Team Lead to oversee the customer service for the Environmental Services Department. As a leader, you will be responsible for managing work flows, providing technical support, and performing Quality Assurance checks.ResponsibilitiesLead the Environmental Services team in providing...

  • Customer Service Team Lead

    2 weeks ago

    Troy, Ohio, United States ITW Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Hobart Service. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and providing exceptional customer service to our clients.Key ResponsibilitiesLead a team of customer service...

  • Customer Service Representative

    1 month ago

    Troy, Ohio, United States Hobart Service Full time

    Job Title: Customer Service RepresentativeHobart Service, an Illinois Tool Works Company, is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to both internal and external customers, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    2 weeks ago

    Troy, Ohio, United States Hobart Service Full time

    Job Title: Customer Care Support Specialist IIHobart Service, an Illinois Tool Works Company, is seeking a highly skilled Customer Care Support Specialist II to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service to our valued customers.Job SummaryThis is a critical role that requires strong...

  • Customer Service Representative

    5 days ago

    Troy, Ohio, United States Hobart Service Full time

    Job Title: Customer Care Support SpecialistAt Hobart Service, we are seeking a highly skilled and dedicated Customer Care Support Specialist to join our team. As a key member of our customer service team, you will be responsible for ensuring timely and accurate execution of programs, repairs, and pricing for key account customers.Key Responsibilities:Work...

  • Customer Service Representative

    3 weeks ago

    Troy, Ohio, United States Hobart Service Full time

    Job SummaryHobart Service is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via phone, email, and other...

  • Customer Service Representative

    4 weeks ago

    Troy, Ohio, United States Hobart Service Full time

    Job Title: Customer Care Support SpecialistAt Hobart Service, we are seeking a highly skilled and dedicated Customer Care Support Specialist to join our team. As a key member of our organization, you will play a vital role in ensuring timely and accurate execution of programs, repairs, and pricing for our key account customers.Key...

  • Customer Service Representative I

    2 weeks ago

    Troy, Ohio, United States Hobart Service Full time

    Job DescriptionHobart Service, an Illinois Tool Works Company, is a trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, giving back to the communities where they live and work, and...

  • Customer Service Team Lead

    1 month ago

    Troy, Ohio, United States ITW Full time

    Job DescriptionHobart Service, an Illinois Tool Works Company, is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our service operations team, you will be responsible for leading a team of customer service representatives to provide exceptional service to our customers.Key Responsibilities:Manage and prioritize large...

  • Customer Service Team Lead

    1 month ago

    Troy, Ohio, United States ITW Full time

    Job Title: Customer Service Team LeadAt ITW, we are committed to providing exceptional customer service and support to our customers. As a Customer Service Team Lead, you will play a critical role in leading a team of customer service representatives to deliver outstanding customer experiences.Key Responsibilities:Manage and lead a team of customer service...

  • Customer Service Team Lead

    4 weeks ago

    Troy, Ohio, United States Illinois Tool Works Full time

    Job Title: Customer Service Team LeadHobart Service, an Illinois Tool Works Company, has been a trusted source for Commercial Food Equipment Service Solutions for over 125 years.We have a nationwide team of over 1,800 associates who serve as valued partners to our customers, providing exceptional customer service and demonstrating the ITW values of...

  • Customer Service Team Lead

    5 days ago

    Troy, Ohio, United States ITW Full time

    Hobart Service, an Illinois Tool Works Company, is a trusted source for Commercial Food Equipment Service Solutions.Our employees are dedicated to providing exceptional customer service, giving back to the communities where they live and work, and demonstrating the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.This position is...

  • Customer Service Specialist

    2 months ago

    Troy, Ohio, United States ITW Full time

    Company Overview Hobart Service, a subsidiary of Illinois Tool Works, has been a leader in the Commercial Food Equipment Service industry for over 125 years. Our commitment to exceptional customer service is reflected in our core values: Integrity, Simplicity, Trust, Respect, and Shared Risk. Position OverviewSUMMARY The role is pivotal in managing customer...

  • Customer Service Team Lead

    6 days ago

    Troy, Ohio, United States ITW Full time

    Job Description:This position is responsible for leading a team of non-exempt employees to provide exceptional customer service by responding to customer questions, complaints, inquiries, and orders for the organization's products and/or services. The ideal candidate will have strong problem-solving skills and the ability to be accurate.Key...

  • Electrical Engineer II

    2 weeks ago

    Troy, Ohio, United States Hobart Service Full time

    Job Title: Electrical Engineer IIAt Hobart Service, we are seeking an experienced Electrical Engineer II to join our team. As a key member of our engineering team, you will be responsible for supporting and sustaining existing food equipment products in our portfolio.Key Responsibilities:Collaborate with the Product Support Team, Project Leaders, and Product...

Client Service Team Leader

2 months ago

Troy, Ohio, United States Illinois Tool Works Full time
Position Overview

The Customer Support Supervisor plays a crucial role in overseeing daily operations while guiding a team of dedicated staff members. This position is essential for ensuring that our customers receive outstanding service and support.

Key Responsibilities
  • Lead and mentor a team of customer service representatives to achieve high performance.
  • Manage day-to-day activities to ensure effective response to customer inquiries and issues.
  • Foster a positive team environment that promotes collaboration and excellence in customer care.
  • Address customer complaints and feedback to enhance service quality.
  • Implement best practices to improve customer satisfaction and operational efficiency.
Qualifications

The ideal candidate will possess strong leadership skills, a commitment to customer service, and the ability to motivate a team. Experience in a similar role within a manufacturing or retail environment is preferred.