Customer Service Manager
2 weeks ago
Direct Quote is seeking a seasoned professional to fill the role of Customer Service Manager. This position will serve as the primary point of contact for critical business accounts, fostering a positive working relationship and addressing client concerns.
The ideal candidate will possess a strong background in account management, with a proven track record of developing new business opportunities and collaborating with cross-functional teams to drive customer satisfaction.
Key Responsibilities- Oversee customer account management, including developing new business and negotiating agreements to maximize profits.
- Collaborate with the sales team to achieve quotas while maintaining client satisfaction and engagement.
- Ensure timely and successful delivery of solutions to meet customer needs and objectives.
- Bachelor's degree in Business, Sales, or a related field.
- Strong verbal and written communication skills.
- Excellent listening, negotiation, and presentation abilities.
- Familiarity with CRM software is preferred.
- Proven ability to manage multiple account management projects simultaneously, with a keen eye for detail.
- Demonstrable ability to communicate effectively with stakeholders at all levels of an organization.
- Some travel may be required for this role.
At Direct Quote, we value our customers and strive to provide exceptional service. If you are a motivated and results-driven professional with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.
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Seasonal Retail Associate
1 week ago
Rochester, New York, United States Palmer Food Service Full timeJob SummaryPalmer Food Services is seeking a highly motivated and customer-focused Retail Associate to join our team during the busy holiday season. As a key member of our retail team, you will play a vital role in providing exceptional customer service, assisting with product displays, handling transactions, and ensuring a positive shopping experience for...
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Customer Service Manager
3 weeks ago
Rochester, New York, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Manager - Self Storage to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing storage facilities, and ensuring a seamless customer experience.Key ResponsibilitiesCustomer Service:...
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Customer Service and Self Storage Manager
2 weeks ago
Rochester, New York, United States Public Storage Full timeJoin Public Storage as a Customer Service and Self Storage ManagerWe are seeking a highly skilled and motivated Customer Service and Self Storage Manager to join our team at Public Storage. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our self-storage facilities.Key...
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Seasonal Retail Associate
5 days ago
Rochester, New York, United States Palmer Food Service Full timeJob DescriptionPalmer Food Services is seeking a skilled Retail Associate to provide exceptional customer service and support our team during the busy holiday season. As a Retail Associate, you will play a vital role in ensuring our customers have a positive shopping experience.Key Responsibilities:Assist customers with inquiries about products, provide...
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Customer Service Manager
2 weeks ago
Rochester, New York, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Manager - Self Storage to join our team at Public Storage. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesAssess customer storage needs and provide...
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Customer Service Representative
6 days ago
Rochester, New York, United States Public Storage Full timeJob Summary: We are seeking a highly motivated and customer-focused Customer Service and Sales Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily storage unit inspections, and selling packing and moving supplies to our customers.Key...
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Customer Service Representative
2 months ago
Rochester, New York, United States Amica Insurance Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Amica Insurance. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key ResponsibilitiesCustomer Service:...
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Customer Service Liaison
1 month ago
Rochester, New York, United States TalentBridge Full timeCustomer Care Support SpecialistTalentBridge is seeking a highly skilled Customer Care Support Specialist to join our team. As a key member of our service delivery team, you will be responsible for managing client communications, dispatching technicians, and providing exceptional customer service.Key Responsibilities:Serve as the primary point of contact for...
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Customer Service Representative
4 weeks ago
Rochester, New York, United States TalentBridge Full timeCustomer Care Support SpecialistTalentBridge is seeking a highly skilled Customer Care Support Specialist to join our team. As a key member of our service delivery team, you will be responsible for managing client communications, dispatching technicians, and providing exceptional customer service.Key Responsibilities:Serve as the primary point of contact for...
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Customer Service Representative
3 weeks ago
Rochester, New York, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key...
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Customer Service Representative
3 weeks ago
Rochester, New York, United States IDEX Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at IDEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our external customers and channel partners, as well as our internal departments.Key ResponsibilitiesProcess and monitor sales...
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Customer Service Representative
1 month ago
Rochester, New York, United States Kodak LTD. Full timeJob Title: Customer Service RepresentativeAt Kodak LTD., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Support warehouse facilities, supply chain, logistics,...
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Customer Service Associate
2 weeks ago
Rochester, New York, United States Bausch + Lomb Full timeJob SummaryBausch + Lomb is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate I.Key ResponsibilitiesManage order processing via email, fax, telephone, and...
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Customer Service Representative
1 month ago
Rochester, New York, United States Amica Insurance Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Rochester, NY. As a key member of our customer care team, you will be responsible for providing exceptional service to our policyholders, answering their inquiries, and resolving any issues they may have.Key ResponsibilitiesPhone Calls and...
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Customer Service Representative
6 days ago
Rochester, New York, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer...
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Customer Service Representative
4 weeks ago
Rochester, New York, United States Eastman Kodak Company Full timeJob SummaryThe Customer Service Representative at Eastman Kodak Company works closely with customers and internal partners to ensure order to cash processing expectations are met. This role involves creating service calls for break/fix repairs and requires strong problem analysis and problem-solving skills.Key ResponsibilitiesSupport warehouse facilities,...
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Customer Service Representative
2 weeks ago
Rochester, New York, United States Weitsman Recycling Full timeAbout the OrganizationWeitsman Recycling - Upstate Shredding is a leading player in the recycling and waste management industry, dedicated to environmental sustainability and efficient resource recovery. As a division of Weitsman Recycling, a recognized leader in the scrap metal recycling sector, Upstate Shredding specializes in the processing of ferrous and...
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Customer Service Representative
1 month ago
Rochester, New York, United States IDEX Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at IDEX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our external customers and channel partners, as well as our internal departments.Key ResponsibilitiesServe as the primary point...
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Customer Service Representative
2 weeks ago
Rochester, New York, United States ADMAR Construction Equipment & Supplies Full timeJob DescriptionJob Title: Customer Service RepresentativeReports to: Rental ManagerPrimary Purpose: To provide exceptional customer service and generate sales and rental revenue by utilizing a consultative sales approach with both walk-in and call-in customers.Essential Functions:Act as the front line customer service provider and first impression officer by...
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Customer Service Representative
6 days ago
Rochester, New York, United States Rochester Promotions Firm Full timeJob DescriptionWe are seeking a candidate with a background in Sales and Customer Service to join our team in our Sales & Marketing teams. The ideal candidate will have a positive and professional demeanor, excellent written and verbal communication skills, and the ability to build rapport with clients.Responsibilities:Handle customer inquiries and...