Customer Service Representative

4 weeks ago


Rochester, New York, United States U-Haul Full time

Customer Service Representative Job Description

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the highest level of support and assistance with their rental needs.

Key Responsibilities:

  • Assist customers with rental equipment and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer customer questions and provide product information
  • Prepare rental invoices and accept equipment returns
  • Install hitches and trailer wiring
  • Fulfill other duties as assigned

Requirements:

  • Valid driver's license and good driving record
  • High school diploma or equivalent

Why Work for U-Haul?

At U-Haul, we offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team members enjoy a range of benefits, including competitive pay, comprehensive training, and a commitment to work-life balance.

Join Our Team:

U-Haul is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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