Customer Service Representative
3 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Customer Service and Sales Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily storage unit inspections, and selling packing and moving supplies to our customers.
Key Responsibilities:
- Customer Service: Assess customer storage needs, provide suggestions, and resolve any issues in a timely and professional manner.
- Daily Storage Unit Inspections: Conduct daily inspections to confirm inventory and availability, ensuring that spaces are ready to rent.
- Sales and Marketing: Sell packing and moving supplies to our customers, promoting our products and services to drive revenue growth.
- Operations Management: Manage daily operations, including auditing cash drawers, making bank deposits, and maintaining accurate records.
Requirements:
- Experience: Successful candidates will have a background in customer service, sales, or a related field, with a proven track record of providing exceptional customer service.
- Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.
About Us: Public Storage is the self-storage industry leader, recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
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