Front Office Supervisor

2 days ago


San Diego, California, United States Aimbridge Hospitality Full time
Aimbridge Hospitality is seeking a highly skilled Front Office Supervisor to join our team at a top-rated hotel in the heart of downtown. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our front desk operations, maximizing room revenue and occupancy, and providing exceptional service to our guests.

**Job Summary:**
The Front Office Supervisor is a critical role that requires attention to detail, strong communication skills, and the ability to work effectively under pressure. You will be responsible for supervising the front desk operations, responding to guest requests and problems, and participating in required meetings as scheduled. Additionally, you will be responsible for developing employee morale, training Guest Services personnel, and ensuring compliance with brand and company standards.

**Key Responsibilities:**
  • Supervise the front desk operations and respond to guest requests and problems.
  • Develop employee morale and ensure training of Guest Services personnel.
  • Participate in required meetings as scheduled.
  • Ensure compliance with brand and company standards.


This is an excellent opportunity to join a dynamic and growing company like Aimbridge Hospitality, where you can develop your skills and advance your career in a fast-paced and rewarding environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

**Required Skills and Qualifications:**
* At least 3 years of progressive experience in a hotel or related field, or a 2-year college degree and 2 or more years of related experience.
* Supervisory experience preferred.
* Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
* Must have a valid driver's license from the applicable state.
* Must be able to convey information and ideas clearly.
* Must be able to evaluate and select among alternative courses of action quickly and accurately.
* Must work well in stressful, high-pressure situations.
* Must maintain composure and objectivity under pressure.

**Salary:** The estimated salary for this position is between $22.84/Hr and $34.26/Hr, depending on experience and qualifications.

**Benefits:**
We offer a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer a 401(k) retirement plan and daily pay options.

**Location:** Located in the heart of downtown, our hotel offers easy access to major attractions, shopping, and dining options. Our rooftop pool and WestinWORKOUT Fitness Studio provide the perfect place to relax and stay active. We are proud to be part of the Aimbridge Hospitality family, which operates over 1,550 hotels worldwide.

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