Nickelodeon Universe Food Service Associate
1 day ago
Mall of America is seeking a highly motivated and customer-focused Nickelodeon Universe Food Service Associate to join our team
Job Summary:
We are looking for a friendly and efficient Food Service Associate to provide exceptional guest service and quality food and beverage products to our guests at Caribou inside of Nickelodeon Universe.
Key Responsibilities:
- Prepare and serve food and drink items to guests with a focus on quality, accuracy, and consistency.
- Ensure that all drink and food products meet Caribou standards.
- Follow food safety policies and procedures per the MN Health Code.
- Maintain knowledge of seasonal coffees, drinks, and food items.
- Utilize suggestive selling techniques to increase sales.
- Provide outstanding guest service by greeting guests courteously, uncovering their needs, and giving polite parting remarks.
- Ensure standards of personal hygiene, food safety, and sanitation are met and maintained.
- Oversee the safety and cleanliness of the selling area.
- Answer general guest questions or direct guests to resources for answers.
- Ring and count out funds accurately and timely following established cash handling procedures.
- Maintain knowledge of current sales, promotions, and discounts.
- May assist in other departments as needed.
Requirements:
- Must be at least 16 years of age.
- Must have outstanding guest service skills.
- Must possess basic math skills.
- Must have the ability to work early mornings, evenings, weekends, holidays, and some late evenings for private events.
Preferred Skills:
- Previous cash handling experience.
- Previous Barista, food service, and guest service experience.
- Basic knowledge of computers.
Physical Job Requirements:
- Stand and move frequently.
- Perform repetitive motion using a keyboard frequently.
- Kneel and bend occasionally.
- Reach at or below shoulder level frequently.
- Reach at or above shoulder level infrequently.
- Stoop/Squat infrequently.
- Lifting/carry up to 10 pounds occasionally.
- Lift/Carry up to 30 lbs infrequently.
- Ability to lift up to 50 pounds infrequently.
- Handle larger items such as boxes or packages infrequently.
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