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Nickelodeon Universe Food Service Associate

2 months ago

Bloomington, United States Mall of America Full time
Job Summary

We are seeking a highly skilled and customer-focused Food Service Associate to join our team at Nickelodeon Universe in the Mall of America. As a key member of our team, you will be responsible for providing exceptional guest service and quality coffee and food products to our customers.

Key Responsibilities
  • Prepare and serve high-quality coffee and food products to guests in a fast-paced environment.
  • Provide outstanding guest service by greeting guests courteously, uncovering their needs, and giving polite parting remarks.
  • Operate a cash register and handle customer transactions accurately and efficiently.
  • Maintain a clean and safe working environment, adhering to all health and safety regulations.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • Must be at least 16 years of age.
  • Must have outstanding guest service skills and a strong commitment to customer satisfaction.
  • Must possess basic math skills and be able to accurately handle customer transactions.
  • Must be able to work a variety of shifts, including mornings, evenings, weekends, and holidays.
Preferred Qualifications
  • Previous cash handling experience and knowledge of coffee and food preparation.
  • Previous experience in a fast-paced customer service environment.
  • Basic knowledge of computers and point-of-sale systems.
Working Conditions

This is a fast-paced environment with frequent customer interactions. The ability to work in a team environment and provide excellent customer service is essential. The physical demands of this role include standing for long periods, lifting up to 30 pounds, and repetitive motion.