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Nickelodeon Universe Food Service Associate

2 months ago

Bloomington, United States Mall of America Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Associate at Nickelodeon Universe within the Mall of America. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a high-quality experience for our guests.

Key Responsibilities
  • Customer Service: Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Food and Beverage Preparation: Prepare and serve high-quality food and beverages, adhering to our standards and guidelines.
  • Cash Handling: Accurately handle cash transactions and maintain a clean and organized workspace.
  • Team Collaboration: Work collaboratively with other team members to ensure seamless service and a positive guest experience.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, handling multiple tasks and priorities.
Requirements
  • Age: Must be at least 16 years old.
  • Customer Service Skills: Possess excellent customer service skills and a strong ability to work with guests.
  • Math Skills: Have basic math proficiency and accuracy with cash handling.
  • Availability: Be available to work a variety of shifts, including early mornings, evenings, weekends, and holidays.
Preferred Qualifications
  • Previous Experience: Prior experience in food service, customer service, or a related field is an asset.
  • Computer Skills: Basic computer literacy and familiarity with point-of-sale systems is preferred.
Physical Job Requirements
  • Standing and Moving: Frequently stand and move throughout the work area, up to 90% of the time.
  • Repetitive Motion: Frequently perform repetitive motions, such as keyboard usage, up to 90% of the time.
  • Kneeling and Bending: Occasionally kneel and bend, up to 30% of the time.
  • Reaching: Frequently reach at or below shoulder level, up to 90% of the time.
  • Lifting: Occasionally lift up to 10 pounds, up to 30% of the time.