Account Executive

1 day ago


Little Ferry, New Jersey, United States NICE Full time
About the Role

We are seeking a highly skilled and experienced Account Executive to join our team at NICE. As a key member of our Sales team, you will be responsible for finding, developing, and closing new business opportunities in our target sectors, including Telco, Utilities, Logistics, Healthcare, and Insurance.

Key Responsibilities
  • Identify and pursue new business opportunities in target sectors
  • Lead the consultative sales process from start to finish, ultimately accountable for new business written with ContactEngine to quota
  • Work with customer success to ensure the process design and implementation aligns with business process and KPIs to win the sale
  • Build and execute a sales execution plan, complete all commercial, contractual, and stakeholder activities
  • Build and execute your own business plan to hit quota
  • For existing clients assigned to you, create and execute an Account Plan that will deliver a roadmap of growth that is of benefit to clients
  • Accountable for seeking and utilizing new channels and new communication methods
Requirements
  • Proven service or project delivery experience in an IT or SaaS environment
  • Strong partnerships through excellent client relationship management
  • Proven experience designing digital customer journeys and improving digital processes
  • Understanding consumer behavior and the importance of language and timing when devising a communication strategy
  • Demonstrably strong commercial awareness including the creation of business cases
  • Experience steering large and complex projects end-to-end
  • Technical skills in data analysis
  • Ability to create a product roadmap that will drive value for ContactEngine and your client/s
  • Strong communication skills
  • Able to manage multiple accounts and work streams concurrently and operate effectively under intense time and business pressure
  • Detailed knowledge of large corporations operating practices and mechanisms
About NICE

NICE is a global leader in AI, cloud, and digital software products, used by 25,000+ businesses, including 85 of the Fortune 100 corporations. Our software manages more than 120 million customer interactions and monitors 3+ billion financial transactions every day. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.


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