Automation Controls Specialist

2 days ago


Chicago, Illinois, United States ATS Automation Full time
Job Title: Field Service Representative

ATS Automation is seeking a skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for providing technical support to our customers, troubleshooting and repairing equipment, and ensuring that our customers' operations run smoothly.

Key Responsibilities:
  • Program and develop control systems using PLCs, PCs, servo drives, robots, and other specialized controllers.
  • Troubleshoot controls and electrical equipment at customer facilities, making necessary adjustments to bring equipment up to running status.
  • Make programming changes online for retrofitting or upgrading equipment.
  • Report and correct abnormal equipment conditions and inaccurate actions by customer staff.
  • Ensure alignment of customer objectives with on-site work plans.
  • Review and suggest additional tools or equipment to better operate or maintain customer equipment.
  • Make recommendations to repair or replace items that require repair or replacement.
  • Lead on-site teams and communicate with customers and ATS project managers as assigned.
  • Operate machinery to demonstrate equipment operation and analyze malfunctions.
  • Supervise operators and maintenance workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
  • Consult with engineering personnel to resolve uncommon problems in system operation and maintenance.
  • Troubleshoot and adjust mechanical, electrical, and controls equipment.
  • Coordinate third-party vendors and assist in resolving technical issues.
  • Complete detailed service reports for services provided on a daily or weekly basis.
  • Resolve customer issues through follow-up communication.
Requirements:
  • A post-secondary diploma or degree specializing in programming and engineering.
  • 5+ years of experience in a hands-on automation/controls environment.
  • 5+ years of experience programming Programmable Logic Controllers (PLC) and Human/Machine Interfaces (HMI) using Allen Bradley or Siemens software.
  • Database/Robot/Vision experience is preferred.
  • Well-versed in pneumatic, electrical, and multiple controls systems.
  • Aptitude to read drawings, reference manuals, and assembly system instruction guides.
  • Ability to troubleshoot electrical panels and mechanical mechanisms, interpret mechanical drawings, electrical, and pneumatic schematics.
  • Familiar with NEC and NFPA 79 and international electrical standards.
  • Capable of setting up Servos, VFDs, remote I/O, Ethernet, and Profibus networks as well as other electronic controls equipment.
  • Experience in working directly with internal and external customers to resolve problems.
  • Proficient with Microsoft Word and Excel.
  • Ability to read, speak, write, and understand English in a professional manner.
  • Ability to work effectively in a fast-paced environment.
  • Excellent interpersonal and communication skills.
  • Ability and willingness to travel up to 85%.
  • Must have a valid passport.
  • Must be eligible and able to travel domestically and internationally within 30 days from hire date, as this is an essential job function.


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