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Automation Controls Specialist
2 months ago
Job Summary
ATS Automation is seeking an experienced Automation Controls Specialist to join our Global Services team. As a Field Service Engineer, you will be responsible for providing technical support to our customers worldwide, traveling to both domestic and international locations to resolve technical issues and implement solutions.
Key Responsibilities
- Program and develop control systems using PLC's, PC's, servo drives, robots, and other specialized controllers specific to customer requirements.
- Troubleshoot controls and electrical equipment at the customer's facility, executing the necessary adjustments to bring equipment up to running status.
- Make programming changes online for retrofitting or upgrading equipment.
- Report and correct abnormal equipment conditions and inaccurate actions by customer staff.
- Ensure alignment of customer objectives with on-site work plan.
- Review/suggest additional tools or equipment to better operate or maintain customer equipment.
- Make recommendations to repair/replace only items that require repair/replacement.
- When assigned as a project lead, lead on-site team and communicate with customer and ATS Project Manager.
- Operate machinery to demonstrate equipment operation and analyze malfunctions.
- Supervise operators and maintenance workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
- Consult with engineering personnel to resolve uncommon problems in system operation and maintenance.
- Troubleshoot & adjust mechanical/electrical/controls equipment.
- Coordinate third party vendors and assist to resolve technical issues.
- Complete detailed Service Report for the services provided on a daily/weekly basis.
- Resolve customer issues through follow-up communication.
- This is a customer-facing role where soft skills are just as important as your programming abilities. Communicate with internal and external customers to understand needs and support resources and solutions accordingly.
Requirements
- A post-secondary diploma or degree specializing in Programming and Engineering.
- 5+ years of experience in a hands-on automation/controls environment.
- 5+ years of experience programming Programmable Logic Controllers (PLC), and Human/Machine Interfaces (HMI) using Allen Bradley or Siemens software.
- Database/Robot/Vision experience is preferred.
- Well-versed in pneumatic, electrical, and multiple controls systems.
- Aptitude to read drawings, reference manuals & assembly system instruction guides.
- Ability to troubleshoot electrical panels and mechanical mechanisms, interpret mechanical drawings, electrical & pneumatic schematics.
- Familiar with NEC & NFPA 79 & international electrical standards.
- Capable of setting up Servos, VFD's, remote I/O, Ethernet & Profibus networks as well as other electronic controls equipment.
- Experience in working directly with internal and external customers to resolve problems.
- Proficient with Microsoft Word & Excel.
- Ability to read, speak, write, & understand English in a professional manner.
- Ability to work effectively in a fast-paced environment.
- Excellent interpersonal & communication skills.
- Ability and willingness to travel up to 85%.
- Must have valid Passport.
- Must be eligible and able to travel domestically & internationally within 30 days from hire date, as this is an essential job function.
