Technical Field Support Specialist

2 weeks ago


McPherson, United States HeartCentrix Full time
Job Overview

Become a vital member of our organization where you will play a key role in addressing and resolving intricate installation and maintenance challenges. Your primary responsibilities will include delivering on-site technical assistance to clients, ensuring the integrity of system equipment, and instructing clients on the proper use and upkeep of systems. You will also evaluate system issues and compile comprehensive reports. If you possess a minimum of 5 years of field support experience along with robust skills in hardware and software installation, support, and troubleshooting, we encourage you to explore this opportunity.

Key Responsibilities
  • Assist in the investigation and resolution of complex installation and maintenance issues.
  • Provide on-site technical support to clients, including installation, servicing, and repair of systems and equipment.
  • Address customer concerns related to hardware installation, repair, upgrades, and maintenance.
  • Guide clients in the operation and maintenance of systems and equipment.
  • Serve as a point of contact for clients on administrative and technical matters related to assigned projects.
  • Conduct analysis and prepare reports on trends and issues related to system problems.
Essential Qualifications
  • 5+ years of experience in field support.
  • Experience with ticketing and asset management.
  • Strong skills in hardware and software installation, support, and troubleshooting.
  • Familiarity with Windows XP, 10, and 11, Mac OS, iOS, network printers, HP configuration, and more.
  • Understanding of Active Directory, MS Office, phone security, OS365, and basic networking concepts.
  • Proficient in supporting VPN connectivity, security, and configuring new PCs and notebooks.
  • Experience in remote software and hardware installation and support.
  • Ability to provide hands-on support and lift/carry up to 40 lbs.
Preferred Education and Training
  • High school diploma or G.E.D.
  • Certifications from Lenovo or other vendors.
  • CompTia A+, Network+/Security+ certifications (preferred but not mandatory).
  • Apple training (preferred but not mandatory).
Work Environment
  • Office setting.
  • Exposure to walk-up kiosks, vending machines, and lock/network printer configurations.
  • Experience in a Data Center or Telco Closet.
  • May require weekend work for critical and high-priority support.
  • Shift work and on-call coverage may be necessary.

Join our team that embraces a heart-centered approach to IT staffing.



  • McPherson, United States HeartCentrix Full time

    Job DescriptionJob DescriptionResponsibilities• Assists in investigating and resolving complex installations and maintenance matters of significance.• Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.• Resolves customer...


  • McPherson, United States Pyramid Consulting, Inc Full time

    We are seeking a skilled Desktop Support Technician for an exciting opportunity. This role involves providing essential support services and has the potential for long-term engagement. Below are the details of the position:Job ID: Compensation: $21 - $24/hour. Benefits include health insurance (medical, dental, vision) and a 401(k) plan.Primary...


  • McPherson, United States Pyramid Consulting, Inc Full time

    We are currently seeking a skilled Desktop Support Technician for a significant contract opportunity with potential for long-term engagement. This role involves providing essential support and maintenance for desktop systems in a professional environment.Position Overview:Job ID: Compensation: $21 - $24/hour. Employee benefits include health insurance...


  • McPherson, United States Pyramid Consulting, Inc Full time

    We are currently seeking a skilled Desktop Support Technician for a significant contract opportunity. This role involves providing on-site technical assistance and is essential for maintaining the operational efficiency of our client's systems.Position Overview:This position is critical for ensuring that all desktop systems are functioning optimally. The...


  • McPherson, United States Pyramid Consulting, Inc Full time

    We are currently seeking a skilled Desktop Support Technician for a significant contract opportunity. This role offers long-term potential and involves providing essential support in a professional environment.Position Overview:This position requires a dedicated individual to deliver on-site support, including the installation, maintenance, and repair of...


  • McPherson, United States USA7 DXC Technology Services LLC Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at USA7 DXC Technology Services LLC. As a Technical Support Specialist, you will be responsible for providing on-site field support to customers, including installation, servicing, and repairing systems and equipment.Key Responsibilities:Investigate and resolve complex...

  • IT Support Specialist

    2 weeks ago


    McPherson, United States Pyramid Consulting, Inc Full time

    We are currently seeking a skilled Desktop Support Technician for a significant contract opportunity. This role involves providing essential support services and is an excellent chance for those looking to grow within the IT sector.Position Overview:This position entails a variety of responsibilities aimed at ensuring optimal performance of desktop systems....


  • McPherson, United States K-Tek Resourcing Full time

    Job DescriptionJob DescriptionResponsibilities• Provides on-site client facing support; including installation, servicing, and repairing systems.• Quality checks operational status of system equipment before deployment.• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.• Ensures issues are referred to...


  • McPherson, United States McPherson School District Full time

    Culinary Support Specialist QUALIFICATIONS: Required: TB test and Food Handlers Certification. Proficient communication skills in English. Ability to follow directions accurately and show initiative. Physical capability for continuous movement and lifting tasks. WORK ENVIRONMENT: Exposure to various temperature conditions. PRIMARY...

  • IT Support Specialist

    2 weeks ago


    McPherson, United States Pyramid Consulting, Inc Full time

    We are seeking a skilled Desktop Support Technician for a significant contract opportunity. This role involves providing essential support and services to clients, ensuring their systems are operational and effective.Position Overview:This position requires a dedicated professional to deliver on-site assistance, focusing on the installation, maintenance, and...


  • McPherson, United States USA7 DXC Technology Services LLC Full time

    Position Overview: We are excited to announce an opportunity for a dedicated professional to join our organization as a Field Operations Supervisor. This role is ideal for individuals with extensive experience in hardware and software deployment, maintenance, and troubleshooting. Below is an outline of the key responsibilities associated with this...

  • **HSE Specialist

    1 week ago


    McPherson, United States Westlake Full time

    About the RoleWe are seeking a highly skilled HSE Specialist to join our team at Westlake. As a key member of our organization, you will play a critical role in ensuring the health, safety, and environmental well-being of our employees, customers, and the communities we serve.Key ResponsibilitiesCompliance and Regulatory Expertise: Serve as the technical...

  • IT Support Technician

    2 weeks ago


    McPherson, United States BCForward Full time

    Job DescriptionBCforward is seeking a dedicated IT Support Technician to join our team. Position Title: IT Support Technician Location: Remote Expected Duration: 12+ Months (Contract) Job Type: Full-time, Contract, On-site Compensation: $27/hr to $28.25/hrPlease note that actual compensation may vary based on various factors such as experience and job...


  • McPherson, United States Hillenbrand Full time

    Job SummaryWe are seeking a highly skilled Inspector Simulation Specialist to join our team at Hillenbrand. As a key member of our inspection team, you will be responsible for ensuring the quality of our products by inspecting and simulating new and rebuilt screws to specific tolerances.Key ResponsibilitiesInspect and simulate new and rebuilt screws to...


  • McPherson, United States Hillenbrand Full time

    Job SummaryWe are seeking a skilled Inspector Simulation Specialist to join our team at Hillenbrand. As a key member of our inspection team, you will be responsible for ensuring the quality of our products by inspecting and simulating new and rebuilt screws to specific tolerances.Key ResponsibilitiesInspect and simulate new and rebuilt screws to specific...

  • Desktop Support

    1 month ago


    McPherson, United States US Tech Solutions Full time

    Responsibilities • Provides on-site client facing support; including installation, servicing, and repairing systems. • Quality checks operational status of system equipment before deployment. • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. • Ensures issues are referred to the appropriate...

  • HSE Specialist

    2 weeks ago


    McPherson, United States Westlake Full time

    SUMMARYThe position is responsible for supporting the Plant Management team in setting and implementing requirements to prevent injuries, incidents and protect employee safety, health and company assets by providing training, coaching, auditing and technical support to the facilities assigned to them. In addition, this position will assist with environmental...


  • McPherson, United States Go McPherson Full time

    Job Summary:Go McPherson is seeking a skilled Tool & Die Maker/CNC Machinist to support our Machine Shop's mission of producing precision tooling that drives our manufacturing operations. This role will involve setting up and operating computer-controlled and mechanically-controlled machine tools to produce high-quality metal parts, instruments, and...


  • McPherson, United States Go McPherson Full time

    Based in McPherson: Kansas / Missouri / Oklahoma Territory Manager (Field Sales) Job description Established in 2006, AMD Distribution (www.amddistribution.com), an insulation specialty distributor/fabricator and subsidiary of Installed Building Products, has a proud history of supplying high quality insulation and construction materials to the Western...


  • McPherson, United States Pyramid Consulting Full time

    Immediate need for a talented Desktop Support Technician. This is a 06+months contract opportunity with long-term potential and is located in McPherson, KS(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-36816 Pay Range: $21 - $24/hour. Employee benefits include, but are not limited to, health insurance...