Insurance Receptionist

5 days ago


Nashville, Tennessee, United States Independent Insurance Agents of North Carolina Full time
About the Role

We are seeking a highly skilled and customer-focused Insurance Receptionist to join our team at Independent Insurance Agents of North Carolina. As a key member of our organization, you will be responsible for providing exceptional service to our clients and internal stakeholders.

Key Responsibilities
  • Answering Insurance Inquiries: Respond to phone calls, emails, and in-person inquiries from clients and other interested parties regarding insurance-related matters.
  • Providing Information: Offer accurate and timely information to clients and internal stakeholders regarding insurance products, services, and policies.
  • Operational Support: Assist with administrative tasks, such as data entry, filing, and record-keeping, to ensure the smooth operation of our office.
  • Customer Service: Provide exceptional customer service to clients, responding to their needs and concerns in a professional and courteous manner.
  • Team Collaboration: Work closely with our team to achieve our goals and objectives, sharing knowledge and expertise to drive success.
Requirements
  • Experience: 1-3 years of experience in a customer-facing role, preferably in the insurance industry.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Opportunities for Growth: Opportunities for professional growth and development, with training and support to help you succeed in your role.
  • Collaborative Environment: A collaborative and supportive work environment, with a team of professionals who are passionate about delivering exceptional service.


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