Client Support Specialist

2 weeks ago

Bronx, New York, United States New York Psychotherapy and Counseling Center Full time
Company Overview

With a legacy of 50 years in the field, the New York Psychotherapy and Counseling Center (NYPCC) stands as a leader in mental health and wellness services. We are dedicated to supporting children, families, and individuals facing behavioral and emotional challenges across multiple locations in the city.

NYPCC is recognized as a trailblazer in community mental health, serving over 15,000 clients monthly. We operate the largest clinic in New York State and are committed to innovation and community care, offering both in-person and telehealth services. Our organization provides a competitive compensation structure and a comprehensive benefits package to our dedicated team members.

NYPCC has earned the Platinum Bell Seal certification from Mental Health America, reflecting our commitment to excellence in mental health services and employee well-being.

Why Join NYPCC:
  • Student Loan Repayment Assistance
  • Performance-Based Bonuses
  • Comprehensive Medical, Dental, and Vision Insurance Fully Covered by NYPCC
  • Generous Paid Time Off and Holidays
  • Annual Salary Increases
  • 403B Retirement Plan with Employer Matching
  • Opportunities for Continuing Education
  • Professional Growth through NYPCC Academy
  • Supportive Workplace Culture
  • Health and Wellness Initiatives
Position Overview

The role of Client Support Specialist requires a proactive, empathetic, and detail-oriented individual who excels in working with clients experiencing significant mental health challenges. This position is dynamic and requires meticulous attention to detail to ensure clients qualify for our services.

Key Responsibilities:
  • Manage a high-volume intake process for mental health services, including handling referrals, enforcing attendance policies, and scheduling appointments to facilitate the onboarding of new clients.
  • Confirm Medicaid eligibility to ensure prospective clients have the necessary medical coverage and meet NYPCC's admission criteria.
  • Engage in approximately 40 to 45 daily interactions with new clients, utilizing strong interpersonal and communication skills to build rapport and guide them through the intake process.
  • Assist in matching clients with therapists post-intake, including reassigning caseloads during therapist transitions, ensuring continuity of care in a fast-paced environment.
  • Perform additional tasks as assigned by the Supervisor.
Qualifications:
  • Bilingual; fluent in English and Spanish
  • Associate degree in a relevant field
  • Experience in a social service or mental health setting is advantageous
  • Familiarity with electronic health record (EHR) systems
  • Experience in a fast-paced work environment is essential
  • Ability to adhere to workflows and manage multiple tasks effectively
  • Strong attention to detail
  • Exceptional customer service and communication abilities
  • Excellent organizational and time management skills
  • Problem-solving skills are crucial
  • Ability to work independently and collaboratively within a team
  • Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
  • Maintain a positive demeanor and possess a friendly, can-do attitude
  • Passionate about the mission and values of NYPCC
Additional Information

Salary: $23.00 per hour

Compensation is commensurate with experience and qualifications.

NYPCC is an Equal Opportunity Employer.

  • Client Support Specialist

    1 week ago

    Bronx, New York, United States West Side Federation for Senior and Supportive Housing Full time

    Position Overview:The West Side Federation for Senior and Supportive Housing is seeking a dedicated Client Support Specialist. This role involves delivering a wide array of client support services, including both individual and group interventions. The primary objective of these services is to guarantee that each client has access to the necessary resources...

  • Travel Nurse RN Labor and Delivery Specialist

    1 week ago

    Bronx, New York, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN Labor and Delivery SpecialistTalent4Health is seeking a skilled Travel Nurse RN Labor and Delivery Specialist for a travel nursing job with HealthEcareers - Client.Job SummaryWe are looking for a highly qualified Travel Nurse RN Labor and Delivery Specialist to join our team. The ideal candidate will have experience in Labor and...

  • Travel Nurse RN

    3 days ago

    Bronx, New York, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Dialysis SpecialistInnovent Global is seeking a skilled Travel Nurse RN - Dialysis Specialist for a travel nursing job in a reputable healthcare facility.Job SummaryWe are looking for a highly motivated and experienced Travel Nurse RN - Dialysis Specialist to join our team. The ideal candidate will have a strong background in...

  • Client Support Specialist

    2 weeks ago

    Bronx, New York, United States Samaritan Daytop Village, Inc. Full time

    Job Title: Case Manager at Samaritan Daytop VillageOverview: In the role of Case Manager at Samaritan Daytop Village, you will be instrumental in supporting individuals who need assistance with social services. Your duties will encompass assessing clients, developing Independent Living Plans, identifying suitable community resources, and facilitating...

  • Client Support Specialist

    2 weeks ago

    Bronx, New York, United States Samaritan Daytop Village, Inc. Full time

    Job Title: Case Manager at Samaritan Daytop VillageOverview: In the role of Case Manager at Samaritan Daytop Village, you will be instrumental in supporting individuals in need of social services. Your duties will encompass assessing clients, developing Independent Living Plans, identifying suitable community resources, and aiding clients in their transition...

  • Travel Nurse RN Labor and Delivery Specialist

    1 week ago

    Bronx, New York, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN Labor and Delivery SpecialistHealthEcareers - Client is seeking a skilled Labor and Delivery Registered Nurse to join their team as a Travel Nurse RN Labor and Delivery Specialist.Job SummaryWe are looking for a highly motivated and experienced Labor and Delivery Registered Nurse to provide high-quality patient care in a fast-paced...

  • Travel Nurse RN Clinic Specialist

    1 week ago

    Bronx, New York, United States HealthEcareers - Client Full time

    Job DetailsWe are seeking a skilled Travel Nurse RN Clinic Specialist to join our team at HealthEcareers - Client. This is a travel nursing job opportunity that requires a high level of expertise and experience in a clinical setting.Job ResponsibilitiesProvide high-quality patient care in a clinic settingCollaborate with healthcare teams to develop and...

  • Client Support Coordinator

    2 weeks ago

    Bronx, New York, United States GEO Reentry Services, LLC Full time

    Job OverviewAre you seeking a fulfilling career that makes a difference? Join our dedicated team at GEO Reentry Services, LLC, where we prioritize excellence and integrity in our work. As a Client Support Coordinator, you will play a vital role in guiding individuals through their rehabilitation journey.Who We Are:GEO Reentry Services, LLC is a leader in...

  • Client Support Specialist

    2 weeks ago

    Bronx, New York, United States Volunteers of America-Greater New York Full time

    Organization Overview:Volunteers of America-Greater New York (VOA-Greater New York) is a dedicated anti-poverty organization focused on eradicating homelessness in the New York region by 2050. We manage over 60 initiatives throughout New York City, Northern New Jersey, and Westchester County, which include emergency, transitional, and permanent housing...

  • Client Support Specialist

    2 weeks ago

    Bronx, New York, United States Volunteers of America - Greater New York (VOA-GNY) Full time

    Organization Overview: Volunteers of America-Greater New York (VOA-Greater New York) is a dedicated anti-poverty organization striving to eliminate homelessness in the New York area by 2050. We manage over 60 programs throughout New York City, Northern New Jersey, and Westchester County, providing essential services such as emergency, transitional, and...

  • Client Support Specialist

    2 weeks ago

    Bronx, New York, United States Volunteers of America-Greater New York Full time

    Organization Overview:Volunteers of America-Greater New York (VOA-Greater New York) is a dedicated anti-poverty organization committed to eradicating homelessness in the New York area by 2050. We manage over 60 initiatives throughout New York City, Northern New Jersey, and Westchester County, which include emergency, transitional, and permanent housing...

  • Client Relations Specialist

    2 weeks ago

    Bronx, New York, United States Tomra Full time

    Company Overview TOMRA North America is a leading global provider of Reverse Vending and Recycling solutions. At Tomra, innovation drives our mission as we develop advanced technologies and tools that contribute to a sustainable future. Position OverviewClient Relations SpecialistCompensation: $62,400/YR + 10% Bonus Potential The Client Relations Specialist...

  • Client Support Specialist

    2 weeks ago

    Bronx, New York, United States Phaxis Full time

    Essential Qualifications: Bachelor's Degree in Social Work or Public Administration is preferred. Alternatively, an Associate's degree with a minimum of 4 years of relevant experience or a High School diploma with at least 6 years of case management expertise may be considered. Experience in individual, family, and group counseling is required, especially...

  • Peer Support Specialist

    5 days ago

    Bronx, New York, United States Vocational Instruction Project Community Services Full time

    Job Summary:Vocational Instruction Project Community Services is seeking a highly motivated and compassionate Peer Support Specialist to join our team. As a Peer Support Specialist, you will play a critical role in providing concrete services to individuals with histories of medical, behavioral, and mental health needs.Key Responsibilities:Conduct in-person...

  • Peer Support Specialist

    5 days ago

    Bronx, New York, United States Essen Medical Associates Full time

    Job SummaryReports to: Care Coordinator Supervisor for HH+ AOTPosition DescriptionThe role of a certified specialist/peer educator provides the members with support from those who have lived experience with SMI and or Substance use, who can give an insider perspective and other resources to support members' individualized recovery process. These individuals...

  • Resident Support Specialist

    2 weeks ago

    Bronx, New York, United States Tandym Group Full time

    A reputable nonprofit organization is looking to expand its team by hiring a new Resident Support Specialist. This position will focus on evaluating the mental and emotional well-being of residents and facilitating access to essential services for treatment.Position Overview:Role Type: Ongoing with potential for permanent placementWork Schedule: Monday...

  • Traveling Healthcare Professional

    2 days ago

    Bronx, New York, United States HealthEcareers - Client Full time

    About the JobHealthEcareers - Client is seeking a skilled Maternal-Newborn Nurse Specialist to join their team as a Traveling Registered Nurse. This is a 13-week contract opportunity with a 36-hour workweek, requiring 12-hour night shifts.Job ResponsibilitiesProvide high-quality patient care in a Maternal-Newborn settingCollaborate with healthcare teams to...

  • Sales Support Specialist

    2 weeks ago

    Bronx, New York, United States Shleppers Moving & Storage Full time

    About Shleppers Moving & Storage Shleppers Moving & Storage has been a trusted name in the New York Metropolitan-Tri-State area for over 40 years, known for its commitment to providing exceptional moving services. With a focus on professionalism and customer satisfaction, Shleppers has established itself as a leading provider of relocation solutions. We are...

  • Reentry Support Specialist

    2 weeks ago

    Bronx, New York, United States Osborne Association Full time

    Job TypeFull-timeOverviewThe Osborne Association is dedicated to supporting individuals, families, and communities impacted by the criminal justice system. Our programs are designed to provide pathways for healing, restoration, and personal growth. We actively challenge systemic issues related to racism and punitive measures, advocating for policies that...

  • Community Habilitation Specialist

    5 days ago

    Bronx, New York, United States The New York Foundling Full time

    About the RoleThe New York Foundling is seeking a skilled Community Habilitation Specialist to join our team. As a Community Habilitation Specialist, you will play a vital role in supporting individuals with developmental disabilities to live their best lives.Key ResponsibilitiesAssess and observe individuals' skills development, identifying areas of...