Clinical Call Center Representative
3 days ago
We are a dynamic and innovative company that offers a unique opportunity to grow and develop your career. As a Bilingual Client Services Representative (Spanish), you will have the chance to work in a fast-paced call center environment, providing exceptional support and solutions to clinical clients.
You will be part of a collaborative team that values diversity and inclusion, with opportunities to learn and grow from experienced colleagues. Our benefits package includes comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.
Your responsibilities will include receiving and handling all telephone calls and emails pertaining to client support, making outbound calls for urgent lab results, achieving contact center call metrics, managing time effectively on client calls, responding to complex inquiries, resolving service problems, and processing critical forms and lab draw entries accurately and precisely.
The ideal candidate will have a strong background in customer service, with experience in a fast-paced call center environment. A working knowledge of Microsoft Office Suite (Word, Excel, and Outlook) is also required.
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Call Center Operations Manager
1 week ago
Colorado Springs, Colorado, United States Systems Integration Inc Full timeJob SummaryThe Call Center Supervisor/Team Lead will oversee the daily operations of a contact center team, ensuring adequate staffing levels are met based on projected and actual call volumes. This includes ensuring service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy,...
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Call Center Dental Support Agent
2 weeks ago
Colorado Springs, Colorado, United States Peak Dental Services Full timeAbout the JobWe are seeking a results-driven and customer-centric individual to join our team as a Call Center Customer Service Representative at Peak Dental Services. As a key member of our team, you will be responsible for providing exceptional service to our valued patients through inbound calls, scheduling appointments, and addressing their needs in a...
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Business Development Center Representative
4 weeks ago
Colorado Springs, Colorado, United States Phil Long Hyundai of Chapel Hills and Genesis of Colorado Springs Full timeJob OverviewPhil Long Hyundai of Chapel Hills and Genesis of Colorado Springs is expanding its team with a dynamic Business Development Center (BDC) Representative. This key role plays a crucial part in driving sales traffic by connecting with customers via phone, text, email, or video.The BDC Representative builds strong relationships with clients, finding...
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Business Development Center Representative
1 week ago
Colorado Springs, Colorado, United States Phil Long Hyundai of Chapel Hills and Genesis of Colorado Springs Full timeJob OverviewAt Phil Long Hyundai of Chapel Hills and Genesis of Colorado Springs, we are seeking a highly motivated Business Development Center (BDC) Representative to join our team. As a key player in driving sales traffic, this role is responsible for handling all incoming calls and responding to leads generated online by connecting with clients via phone,...
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Call Center Operations Supervisor
1 week ago
Colorado Springs, Colorado, United States Systems Integration Inc Full timeWe're looking for a seasoned Contact Center Operations Supervisor to lead our customer service team in Colorado Springs, CO. As a vital part of our management team, you'll be responsible for driving business results by ensuring adequate staffing levels, meeting service level agreements, and fostering a culture of excellence within the team.This full-time...
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Contact Center Manager
1 week ago
Colorado Springs, Colorado, United States Systems Integration Inc Full timeAt Systems Integration, Inc., we are seeking a seasoned Contact Center Supervisor/Team Lead to join our customer service team in Colorado Springs, CO. This role is responsible for ensuring adequate staffing levels and meeting service level agreements regarding wait times, call handle time, representative availability, and quality scores.The ideal candidate...
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Contact Center Leader
1 week ago
Colorado Springs, Colorado, United States Systems Integration Inc Full timeJob Description:The Team Lead/Supervisor will oversee a team of approximately 10+ Call Center Representatives, ensuring service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations, and documentation of supplemental training.The ideal...
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Clinical Liaison Representative
2 weeks ago
Colorado Springs, Colorado, United States ZOLL LifeVest Full timeJob Title: Clinical Liaison RepresentativeAt ZOLL LifeVest, we are seeking a Clinical Liaison Representative to join our team. This is an independent contractor role where you will train patients on the use and care of LifeVest, a wearable cardioverter defibrillator designed to protect patients at risk for sudden cardiac arrest.The ideal candidate will have...
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Dental Services Representative
3 days ago
Colorado Springs, Colorado, United States Peak Dental Services Full timeAbout Peak Dental Services At Peak Dental Services, we're dedicated to delivering exceptional patient care and creating a supportive work environment for our team members. Our dental network is rapidly growing, and we're looking for a skilled Call Center Customer Service Representative to join our dynamic team.Job Overview:As a Call Center Customer Service...
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Call Center Manager
3 days ago
Colorado Springs, Colorado, United States Systems Integration Inc Full timeAbout Systems Integration, Inc.SII is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services.
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Patient Engagement Representative
3 days ago
Colorado Springs, Colorado, United States Peak Dental Services Full timeAbout Peak Dental Services: As a rapidly expanding dental network, we're committed to providing exceptional care and an outstanding patient experience. We're seeking a highly skilled Call Center Customer Service Representative to join our team and contribute to our mission.Job Summary: This is a challenging and rewarding opportunity for a skilled customer...
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Multilingual Client Support Specialist
4 weeks ago
Colorado Springs, Colorado, United States Ascend Clinical Full timeAbout the RoleWe are seeking a highly skilled Multilingual Client Support Specialist to join our team at Ascend Clinical. This is an onsite role in our Colorado Springs office, where you will play a vital part in delivering exceptional client experiences.Job Summary:This is an exciting opportunity to work with one of the largest automated technology labs in...
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Contact Center Representative
1 week ago
Colorado Springs, Colorado, United States Systems Integration, Inc. Full timeWe are hiring Contact Center Representatives to work at a site in Colorado Springs, CO location. This is an on-site position with varied shifts between 2:30am to 7:30pm MST, 7 days per week, 365 days per year. Must be available to work between these hours and meet the shift schedule requirements.
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Clinical Dietitian
1 week ago
Colorado Springs, Colorado, United States Sentido Health Full timeJob DescriptionSentido Health is looking for a talented Clinical Dietitian to fill the position of Territory Growth. As a Clinical Dietitian, you will serve as a concierge to key accounts, representing Sentido in key communications, and create weekly routes with recurring calls to complete required physician calls.You will also organize and complete expected...
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Physician Center Clinical Director
4 weeks ago
Colorado Springs, Colorado, United States Concentra Full timeJob SummaryConcentra seeks a skilled Physician Center Medical Director to provide direct patient care, lead by example, and create an exceptional patient experience.This 100% clinic-based position provides a unique opportunity for physicians to blend their love of patient care with their management skills, working for a leading occupational health care...
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Call Center Operations Manager
1 week ago
Colorado Springs, Colorado, United States Systems Integration Inc Full timeOverview">Systems Integration, Inc. is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services.
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Customer Service Representative
4 weeks ago
Colorado Springs, Colorado, United States Discover Goodwill of Southern & Western Colorado Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Discover Goodwill of Southern & Western Colorado. This is a temporary position working within LEAP (Colorado Low-income Energy Assistance Program) to perform the communication requirements for program operations.Job SummaryThe Customer Service Representative,...
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Registered Nurse
3 days ago
Colorado Springs, Colorado, United States CNY Fertility Center Full timeAbout CNY Fertility CenterLocated in the heart of [city], CNY Fertility Center is a leading provider of fertility services. Our state-of-the-art facilities and expert medical team ensure that patients receive the highest level of care.Estimated Salary: $85,000 - $110,000 per yearJob DescriptionWe are seeking an experienced Registered Nurse to join our...
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Colorado Springs, Colorado, United States FRESENIUS MEDICAL CENTER Full timeAbout the JobWe are seeking a seasoned healthcare professional to join our team as an Ambulatory Surgical Center Operations Director. In this critical leadership role, you will oversee the daily operations of our Ambulatory Surgical Center, ensuring that all patients receive high-quality care and services.About the RoleThis position requires strong...
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Clinical Fertility Coordinator
2 weeks ago
Colorado Springs, Colorado, United States CNY Fertility Center Full timeClinical Fertility CoordinatorThe CNY Fertility Center is looking for a Clinical Fertility Coordinator to support our clinical team. Estimated salary: $65,000 - $85,000 per year.Job Summary:This role involves providing comprehensive care to patients undergoing fertility treatments, collaborating with healthcare professionals, and ensuring seamless...