Call Center Dental Support Agent
2 weeks ago
We are seeking a results-driven and customer-centric individual to join our team as a Call Center Customer Service Representative at Peak Dental Services. As a key member of our team, you will be responsible for providing exceptional service to our valued patients through inbound calls, scheduling appointments, and addressing their needs in a fast-paced environment.
Key Responsibilities:- Provide exceptional customer service to patients through inbound calls, scheduling appointments, and addressing their needs
- Schedule appointments and coordinate communication between offices and staff
- Assist patients by answering questions, transferring calls, and updating account information
- Work with multiple dental systems to efficiently manage appointment schedules
- Maintain call quality standards and meet call center KPIs
- Demonstrate a customer-focused attitude and provide solutions to patient concerns
- 1+ years of recent experience as a Call Center Representative or in an administrative role
- Minimum typing speed of 40 WPM
- Medical setting experience is a plus but not required
- Strong written and verbal communication skills
- A passion for customer service and helping others
- Hourly compensation: $17.50-$20/hour (DOE)
- Predictable schedule working Monday-Friday, 8am-5pm
- Competitive benefits package, including medical, dental, and vision insurance
- Opportunities for professional growth and development
-
Customer Service Agent
1 day ago
Colorado Springs, Colorado, United States Peak Dental Services Full timeThe Perfect Opportunity:Are you ready for an exciting career in customer service where you can make a real difference every day? Peak Dental Services is looking for a Call Center Customer Service Representative to join our dynamic team. As a key member of our dental network, you'll play a vital role in delivering exceptional patient care and creating a...
-
Administrative Support Agent
4 days ago
Colorado Springs, Colorado, United States Nick Fransioli - State Farm Agent Full timeWhy Join Our Team?At Nick Fransioli - State Farm Agent, we value our team members' contributions and strive to create a positive and productive work environment. As a valued member of our team, you can expect to receive comprehensive training and development opportunities, competitive compensation, and a range of benefits that promote work-life balance. We...
-
Dental Services Representative
15 hours ago
Colorado Springs, Colorado, United States Peak Dental Services Full timeAbout Peak Dental Services At Peak Dental Services, we're dedicated to delivering exceptional patient care and creating a supportive work environment for our team members. Our dental network is rapidly growing, and we're looking for a skilled Call Center Customer Service Representative to join our dynamic team.Job Overview:As a Call Center Customer Service...
-
Insurance Agent
4 days ago
Colorado Springs, Colorado, United States Roberto Martinez - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated Insurance Agent to join our team at Roberto Martinez - State Farm Agent. As an Insurance Agent, you will play a key role in generating exceptional client experiences and reinforcing the growth of our successful insurance agency.Your attention to detail, customer service skills, and desire to help people make you...
-
Clinical Call Center Representative
1 day ago
Colorado Springs, Colorado, United States Ascend Clinical Full timeWhat We Offer: Competitive salary range: $20-$24 per hourWe are a dynamic and innovative company that offers a unique opportunity to grow and develop your career. As a Bilingual Client Services Representative (Spanish), you will have the chance to work in a fast-paced call center environment, providing exceptional support and solutions to clinical clients....
-
Healthcare Support Specialist
1 day ago
Colorado Springs, Colorado, United States Peak Dental Services Full timeHealthcare Support Specialist needed for a fast-paced call center environment! As a valued member of our dental services team, you will be responsible for providing top-notch patient care and support while working closely with our healthcare professionals.About the Role:This is an exciting opportunity to join a growing dental network that values its patients...
-
Call Center Operations Manager
7 days ago
Colorado Springs, Colorado, United States Systems Integration Inc Full timeJob SummaryThe Call Center Supervisor/Team Lead will oversee the daily operations of a contact center team, ensuring adequate staffing levels are met based on projected and actual call volumes. This includes ensuring service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy,...
-
Customer Service Dental Specialist
24 hours ago
Colorado Springs, Colorado, United States Peak Dental Services Full timeAbout the JobWe are seeking a skilled and detail-oriented individual to join our team as a Call Center Customer Service Representative at Peak Dental Services. As a key member of our team, you will be responsible for providing exceptional service to our valued patients through inbound calls, scheduling appointments, and addressing their needs in a fast-paced...
-
Dental Support Specialist
4 weeks ago
Colorado Springs, Colorado, United States Dental Nook Full timeJob SummaryWe are seeking an exceptional Dental Assistant to join our team at Dental Nook. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to thrive in a fast-paced environment.
-
Auto Insurance Agent Representative
2 days ago
Colorado Springs, Colorado, United States Chris Sutherland - State Farm Agent Full timeAbout Our AgencyOur State Farm independent contractor agent, Chris Sutherland, is dedicated to providing exceptional service to our community. We are seeking a highly motivated and results-driven professional to join our team as an Auto Insurance Agent Representative.What We Offer:Competitive Compensation: A salary of $45,000 per year (plus commission/bonus)...
-
Dental Support Specialist
4 weeks ago
Colorado Springs, Colorado, United States Platinum Dental Services Full timeAbout the Role: As a valued member of our clinical team at Platinum Dental Services, we are seeking a skilled Expanded Duties Dental Assistant to provide exceptional patient care and contribute to our commitment to excellence. With a focus on teamwork and delivering outstanding results, you will play a vital role in ensuring patients receive top-notch dental...
-
Call Center Operations Supervisor
7 days ago
Colorado Springs, Colorado, United States Systems Integration Inc Full timeWe're looking for a seasoned Contact Center Operations Supervisor to lead our customer service team in Colorado Springs, CO. As a vital part of our management team, you'll be responsible for driving business results by ensuring adequate staffing levels, meeting service level agreements, and fostering a culture of excellence within the team.This full-time...
-
Colorado Springs, Colorado, United States Peak Dental Services Full timeJoin Our Team:We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll be responsible for handling inbound calls, scheduling appointments, and providing top-notch customer service in a fast-paced, high-energy environment.Key Responsibilities:Answer and assist inbound...
-
Insurance Support Specialist
4 days ago
Colorado Springs, Colorado, United States Matt Fitzpatrick - State Farm Agent Full timeJob OverviewMatt Fitzpatrick - State Farm Agent is a leading insurance agency providing exceptional service to clients. Our team is seeking a skilled and organized individual as a Receptionist - State Farm Agent Team Member.
-
Business Development Representative
4 weeks ago
Colorado Springs, Colorado, United States Matt Fitzpatrick - State Farm Agent Full timeAbout UsAt Matt Fitzpatrick - State Farm Agent, we are committed to providing exceptional service and support to our customers. Our team of dedicated professionals is passionate about helping individuals and families achieve their financial goals.
-
Administrative Support Specialist
4 weeks ago
Colorado Springs, Colorado, United States Chris Sutherland - State Farm Agent Full timeState Farm Agent Team MemberA highly motivated professional with excellent interpersonal skills is sought for the role of Staff Assistant - State Farm Agent Team Member. This position offers a rewarding career with excellent income and growth potential in a fast-paced environment.Job ResponsibilitiesEstablish strong customer relationships and provide prompt,...
-
Insurance Agent Representative
20 hours ago
Colorado Springs, Colorado, United States Mike Wuest - State Farm Agent Full timeAbout Us:Mike Wuest - State Farm Agent is a dynamic insurance and financial services agency dedicated to making a positive impact in the lives of others. We strive to create a fun, energetic environment where our team members can thrive and grow.What We Offer:A competitive salary plus commission/bonus structureA comprehensive benefits package, including...
-
Colorado Springs, Colorado, United States Mike Wuest - State Farm Agent Full timeJob SummaryThis role is ideal for individuals who enjoy working with the public, establishing customer relationships, and following up as needed. As a State Farm independent contractor agent team member, you will market only State Farm insurance and financial service products.Key ResponsibilitiesInbound call direction, taking payments, and outbound...
-
Dental Care Coordinator
3 weeks ago
Colorado Springs, Colorado, United States Heartland Dental Full timeAbout Us: Accura Dental is a renowned dental care provider dedicated to delivering exceptional patient experiences. We are seeking a skilled Dental Assistant to join our team in Colorado Springs, CO. The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.">Salary:**...
-
Executive Assistant to a State Farm Agent
2 days ago
Colorado Springs, Colorado, United States Kendra Gries - State Farm Agent Full timeJob OverviewThe role of Executive Assistant at Kendra Gries - State Farm Agent is to provide comprehensive support across various aspects of the agency. This position requires exceptional organizational and administrative skills, as well as a collaborative attitude.Key Responsibilities:General administrative tasks as assigned by the executiveMeeting...