Information Technology Specialist
2 weeks ago
Job Title: IT Technician
Location: Raleigh, NC
Company Overview: Adams Electric Company is a premier electrical contracting firm focused on providing exceptional electrical services for commercial and industrial applications. Our dedication to quality and innovation sets us apart in the electrical industry.
Position Summary: We are in search of a proficient IT Technician to enhance our operational capabilities. The successful candidate will play a crucial role in delivering technical assistance and managing our IT systems, ensuring seamless functionality in our Raleigh office and across various project locations. This position may involve periodic travel to support our Greensboro operations and other sites.
Key Responsibilities:
- Technical Assistance: Deliver both on-site and remote support for hardware and software challenges. Diagnose and rectify issues related to computers, network infrastructures, and IT equipment.
- System Upkeep: Conduct routine maintenance, updates, and enhancements on IT systems, encompassing servers, workstations, and networking devices.
- Hardware Installation: Configure and set up new hardware and software solutions. Aid in the deployment of IT equipment at various job sites as necessary.
- Network Oversight: Supervise and optimize network performance, including routers, switches, and firewalls. Ensure the security of the network and troubleshoot connectivity problems.
- Documentation Management: Keep precise records of IT assets, configurations, and support activities. Develop and revise documentation for IT protocols and policies.
- Travel Duties: Required travel to support IT operations at our Greensboro location and other project sites as needed.
- Team Collaboration: Collaborate effectively with colleagues and departments to identify IT requirements and deliver solutions that enhance operational productivity.
Qualifications:
- Associate's degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience.
- A minimum of 2 years of experience in IT support or a comparable role. Experience within a construction or contracting context is advantageous.
- Proficient in diagnosing hardware and software issues. Familiarity with Windows and Linux operating systems, networking principles, and standard IT tools.
- Strong verbal and written communication skills, with the ability to convey technical information to non-technical personnel.
- Excellent analytical and problem-solving abilities, demonstrating a proactive approach to IT challenges.
- A valid driver's license and readiness to travel to various job sites as required.
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan.
- Paid time off and holidays.
- Opportunities for professional growth and training.
Adams Electric Company is committed to equal employment opportunities. We embrace diversity and strive to foster an inclusive environment for all employees.
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