Guest Services Coordinator
1 week ago
As a vital member of our team, you will be responsible for creating a welcoming atmosphere for all guests. Your primary duties will include:
- Welcoming Guests: Greet and assist guests upon their arrival, ensuring a pleasant first impression.
- Registration Process: Accurately register guests into our system, confirming their reservations and verifying essential information.
- Rewards Program Promotion: Actively promote our loyalty program, ensuring members receive their benefits and recognition.
- Payment Handling: Process payments for guest accounts during check-in and check-out efficiently.
- Financial Management: Maintain a secure house bank, complete daily deposits, and provide accurate financial reports.
- Currency Exchange: Facilitate currency exchange and cash checks for guests as needed.
- Safety Deposit Services: Manage the issuance and control of safety deposit box keys.
- Charge Posting: Post any miscellaneous charges as requested by guests.
- Punctuality and Preparedness: Arrive on time, dressed in full uniform, equipped with necessary tools for service.
- Daily Arrivals Review: Review expected arrivals, ensuring VIP and special requests are pre-registered and communicated to relevant departments.
- Room Availability Monitoring: Stay informed about daily room availability and relay this information to staff.
- Departure Status Checks: Monitor the status of guest departures daily.
- Effective Communication: Relay important information to fellow front desk agents and management to ensure seamless operations.
- Report Completion: Ensure all required reports and forms are accurately completed each day.
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Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Aimbridge Hospitality Full timePosition OverviewThe Guest Services Coordinator plays a pivotal role in ensuring a warm welcome and seamless registration process for guests, delivering exceptional service throughout their stay and finalizing their accounts upon departure. Key duties encompass: welcoming guests, managing reservations, and performing hotel operator and concierge functions....
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Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States StepStone Hospitality Inc. Full timeJob OverviewAs a Guest Services Coordinator at StepStone Hospitality Inc., you will play a crucial role in ensuring a seamless experience for our guests. Your responsibilities will encompass a variety of tasks aimed at providing exceptional service and maintaining the operational flow of the front desk.Key Responsibilities:Guest Registration: Efficiently...
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Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Choice Hotels Full timePosition OverviewThe Guest Services Coordinator plays a crucial role in delivering exceptional customer service within a dynamic hotel environment, aiming for complete guest satisfaction.Key ResponsibilitiesAs a vital member of our team, you will:Welcome and assist incoming guests, ensuring a smooth check-in and check-out experience.Provide accurate...
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Overnight Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Plymouth Crowne Plaza Minneapolis West Full timeOvernight Guest Services Coordinator, Plymouth Crowne Plaza Minneapolis West Have you ever been the first friendly face a traveler sees after a long journey? Are you passionate about creating exceptional experiences for guests? If so, we are looking for enthusiastic individuals to join our team as Overnight Guest Services Coordinators. The Plymouth Crowne...
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Guest Services Coordinator
1 week ago
Minneapolis, Minnesota, United States Aimbridge Hospitality Full timeJob OverviewThe Guest Services Coordinator plays a vital role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also crucial for optimizing room revenue and occupancy rates.Key...
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Guest Services Coordinator
1 week ago
Minneapolis, Minnesota, United States Aimbridge Hospitality Full timePosition OverviewThe Guest Services Coordinator plays a pivotal role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also essential in optimizing room revenue and occupancy rates.Key Qualifications+ A minimum of...
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Guest Services Lead Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Compass Group USA Full timePosition Title: Guest Services Lead CoordinatorOverview: As a pivotal member of our team, the Guest Services Lead Coordinator will oversee the daily operations of our front-of-house services, ensuring that our guests receive exceptional service and support.Location: This position is based within a dynamic environment focused on enhancing the guest...
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Overnight Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Sherman Associates Full timeJob Overview At Sherman Associates, we pride ourselves on our unique approach to hospitality. Our team members are encouraged to express their individuality while providing exceptional service to our guests. If you thrive in a dynamic environment that embraces innovation and creativity, we invite you to consider a role with us. Position Summary The Night...
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Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Choice Hotels Full timePosition OverviewThe Front Office Representative plays a crucial role in delivering exceptional guest experiences within a dynamic hotel setting, striving for complete guest satisfaction.Key ResponsibilitiesAs a Front Office Representative, you will:Facilitate a smooth and enjoyable check-in and check-out process for guests.Welcome guests warmly and manage...
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Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Choice Hotels Full timePosition OverviewThe Front Office Representative plays a crucial role in delivering exceptional guest experiences within a dynamic hotel setting, ensuring complete guest satisfaction.Key ResponsibilitiesAs a Front Office Representative, your duties will include:Welcoming and processing incoming guests to guarantee a pleasant arrival and departure...
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Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Choice Hotels Full timePosition OverviewThe Front Office Representative plays a crucial role in delivering exceptional guest experiences within a dynamic hotel setting, aiming for complete guest satisfaction.Key ResponsibilitiesAs a Front Office Representative, you will:Facilitate a smooth and enjoyable check-in and check-out process for guests.Welcome guests and manage hotel...
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Guest Services Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Allina Health Full timeNumber of Job Openings Available:1Date Posted:August 20, 2024Department: Volunteer & Guest ServicesShift:Day/Evening (United States of America)Shift Length:8 hour shiftHours Per Week:0Union Contract:SEIU-4-Abbott Northwestern Service WorkersWeekend Rotation: Every OtherJob Summary:Allina Health is a not-for-profit health system that cares for individuals,...
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Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Sage Hospitality Full timeWhy Choose Us?At AC Hotels, we blend Spanish heritage with a European essence and a worldwide perspective. Our modern hotel offers exceptional value as a lifestyle brand. Located in a vibrant urban setting, our establishment features a range of amenities including a lounge, library, media salons, meeting spaces, and a fitness center, all while being...
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Guest Service Coordinator
1 week ago
Minneapolis, Minnesota, United States Muddy Cow Full timeJob OverviewThe role of a Host involves greeting guests in a dining establishment and ensuring they are promptly seated while receiving excellent service. Key responsibilities include:Managing a waitlist during peak dining hoursDistributing menus to guestsAssisting with clearing tablesMaintaining cleanliness in restroomsHandling incoming phone inquiriesThis...
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Guest Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Exos Partners Full timeAbout EXOS:EXOS stands at the forefront of human performance, a domain we pioneered over two decades ago. Our commitment has always been to partner with individuals, teams, and communities, elevating their performance through innovative approaches rooted in sports science and proprietary methodologies encompassing mindset, nutrition, movement, and...
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Director of Guest Services Operations
2 days ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob SummaryThe Director of Guest Services Operations will oversee the operations of customer-facing areas within Fairview Health Services, ensuring a positive experience for patients, families, and visitors. This role will be responsible for implementing patient experience and cost management initiatives, focusing on hospitality services.Key...
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Guest Services Manager
2 weeks ago
Minneapolis, Minnesota, United States Hyatt Place Minneapolis Airport - South Full timeOverview: The Guest Services Manager oversees the front office operations to ensure optimal productivity, employee satisfaction, and exceptional guest experiences. This role involves welcoming hotel guests by managing room assignments, issuing keys, handling communications, maintaining records of room occupancy and guest accounts, processing...
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Overnight Guest Services Specialist
1 week ago
Minneapolis, Minnesota, United States Plymouth Crowne Plaza Minneapolis West Full timeNight Operations Coordinator, Plymouth Crowne Plaza Minneapolis West After a long day of travel, whether it’s a challenging drive or navigating through busy airports, can you be the warm welcome our guests need? If you have a passion for assisting others and creating unforgettable experiences, we want to hear from you! The Plymouth Crowne Plaza Minneapolis...
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Guest Services Supervisor
1 week ago
Minneapolis, Minnesota, United States Sherman Associates Full timePosition OverviewAt Sherman Associates, we foster a culture that values innovation and inclusivity, blending contemporary style with advanced technology. Every member of our team plays a vital role in crafting a distinctive and welcoming experience for our guests. In this role, you will be responsible for overseeing Front Desk operations and ensuring...
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Guest Services Representative
2 weeks ago
Minneapolis, Minnesota, United States Aimbridge Hospitality Full timePosition OverviewThe Guest Services Representative is responsible for delivering a brand-specific experience for our guests, ensuring they feel welcomed and valued through exceptional service while maintaining a clean and inviting atmosphere.Key ResponsibilitiesQualifications:At least one month of relevant experience or a suitable combination of training and...