Patient Account Specialist

1 day ago


Alamogordo, New Mexico, United States Christus Health Full time
Job Summary

We are seeking a highly skilled Patient Account Specialist to join our team at Christus Health. As a key member of our Patient Accounts department, you will play a critical role in ensuring that patient accounts are handled in accordance with hospital policy and that contacts with the public are conducted in a professional and efficient manner.

Key Responsibilities
  • Review patient accounts to ensure accurate demographic information, benefit eligibility, and prior authorizations
  • Work closely with the Registration, Billing, and Cashiering sections to ensure timely and thorough completion of patient account activities
  • Handle patient concerns and walk-ins as needed, providing exceptional customer service and support
  • Submit newborn notifications to the Otero County Income Support Department
  • Collaborate with patients to obtain third-party billing information and assist with payment arrangements
Requirements
  • High School Diploma or Equivalent
  • Preferred: C-Heartsaver Certification

Why Join Our Team? As a Patient Account Specialist at Christus Health, you will have the opportunity to make a meaningful impact on the lives of our patients and their families. You will be part of a dynamic team that is dedicated to providing exceptional patient care and service.



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