Patient Registration Specialist

1 month ago


Alamogordo, New Mexico, United States Christus Health Full time
Job Summary

As a Patient Registration Interviewer with Christus Health, you will play a vital role in ensuring the smooth registration process for patients. Your attention to detail and excellent communication skills will make a significant difference in providing exceptional patient care.

Key Responsibilities

  • Register patients accurately and efficiently, ensuring all necessary information is collected and documented.
  • Verify insurance benefits and notify patients of their financial responsibility at the time of service.
  • Collect payments on patient accounts and balance designated cash drawers at the end of each shift.
  • Facilitate appointments with Medicaid Eligibility Workers and/or Financial Counselors as needed.
  • Assist patients with insurance, billing, and other inquiries related to their hospital account.
  • Accurately scan required documents into patient accounts and maintain thorough descriptions of registration events in account notes.
  • Schedule patients for all required services using centralized scheduling with proper phone etiquette and customer service.
  • Complete Advanced Beneficiary checks and Medicare Secondary Payer questionnaires as required.
  • Accept patients in order of arrival, with exceptions for emergency, scheduled appointments, or stat cases that have priority.


Requirements

Education

Required:

    High School

Licenses & Certifications

Preferred:

    C-Heartsaver



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