Patient Registration Specialist
1 month ago
As a Patient Registration Interviewer with Christus Health, you will play a vital role in ensuring the smooth registration process for patients. Your attention to detail and excellent communication skills will make a significant difference in providing exceptional patient care.
Key Responsibilities
- Register patients accurately and efficiently, ensuring all necessary information is collected and documented.
- Verify insurance benefits and notify patients of their financial responsibility at the time of service.
- Collect payments on patient accounts and balance designated cash drawers at the end of each shift.
- Facilitate appointments with Medicaid Eligibility Workers and/or Financial Counselors as needed.
- Assist patients with insurance, billing, and other inquiries related to their hospital account.
- Accurately scan required documents into patient accounts and maintain thorough descriptions of registration events in account notes.
- Schedule patients for all required services using centralized scheduling with proper phone etiquette and customer service.
- Complete Advanced Beneficiary checks and Medicare Secondary Payer questionnaires as required.
- Accept patients in order of arrival, with exceptions for emergency, scheduled appointments, or stat cases that have priority.
Requirements
Education
Required:
High School
Licenses & Certifications
Preferred:
C-Heartsaver
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