Refund Specialist

3 days ago


Alamogordo, New Mexico, United States Christus Health Full time
Job Summary

We are seeking a skilled Refund Specialist to join our team at Christus Health. As a Refund Specialist, you will be responsible for resolving patient overpayments and credit balances in a timely and efficient manner.

Key Responsibilities
  • Contact payers and patients to resolve overpayment issues
  • Determine if patient overpayments should be applied to existing accounts
  • Review and recommend refunds for patients and insurance companies
  • Follow up on high-dollar credit balances weekly
  • Resolve 30 credit balances daily
  • Enter detailed notes in the Patient Accounting system regarding overpayments and refunds
  • Review and understand payer contracts related to overpayments
Requirements
  • High School diploma or equivalent required
  • Preferred: C-Heartsaver certification

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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