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Invoicing and Billing Coordinator
2 months ago
Imperative Chemical Partners is seeking a highly skilled and experienced Billing Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the billing process, ensuring accuracy and timeliness, and providing exceptional customer service.
Key Responsibilities- Leadership and Supervision: Supervise and guide a team of billing staff, providing guidance, coaching, and mentoring to ensure they meet deadlines and produce high-quality work.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Financial Management: Manage and maintain accurate financial records, including invoicing and billing.
- Communication: Communicate effectively with internal stakeholders, including sales, customer service, and operations teams.
- Education: High school diploma or equivalent required; 4-year bachelor's degree preferred.
- Experience: Minimum 2 years of experience in a billing or financial operations role.
- Skills: Proficient in Excel, knowledge of NetSuite, Open Invoice, Cortex, and other industry B2B portals.
Imperative Chemical Partners is an Equal Employment Opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.