Bilingual Office Coordinator

5 days ago


Rome, Georgia, United States Staff My Agency Full time
Office Manager - Bilingual Receptionist

We are seeking a highly skilled and motivated Office Manager - Bilingual Receptionist to join our team at State Farm Agency in Rome, GA. As a key member of our team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.

Responsibilities:
  • Provide administrative support to the team, including fielding phone calls, receiving and directing visitors, and performing word processing tasks.
  • Manage incoming and outgoing mail, including mail billings and dispensing brochures.
  • Update policyholder contact information, such as phone numbers and email addresses.
  • Print and fax proof of insurance or send proof of insurance to customers.
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
Requirements:
  • Property & Casualty license (must be able to obtain within 5 weeks).
  • Life & Health license (must be able to obtain within 5 weeks).
  • Must be fluent in Spanish and English.
  • Must be dependable and have a track record of providing excellent customer service to clients.
  • Excellent communication skills - written, verbal, and listening.
  • Must have a dependable vehicle to and from work.
  • Must have a clean criminal background/Background check will be performed.
What We Offer:
  • Hourly pay plus commissions.
  • Paid time off (vacation and personal/sick days).
  • Untaxed benefit toward health insurance.
  • PTO/Vacation (after 6 months).
  • Life insurance (after 6 months).
  • 401k (after 1 year).
  • Valuable experience.
  • Growth potential/Opportunity for advancement within my office.


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