Senior Customer Advocate

5 days ago


San Francisco, California, United States Akraya Full time

Akraya is an award-winning IT staffing firm dedicated to excellence and a thriving work environment. We're looking for a skilled Data Driven Customer Experience Manager to drive product engagement, satisfaction, and customer relationships in a dynamic environment.

**About the Role:**

  • Foster strong relationships with customers and teams in a dynamic environment, leveraging expert customer success strategies to drive product adoption and loyalty.
  • Analyze customer feedback, report insights to relevant teams, and influence product requirements and feature roadmaps.

**Requirements and Qualifications:**

  • Strong analytical and problem-solving abilities, with experience in product management and customer success roles.
  • Excellent communication and relationship-building skills, with the ability to engage with senior leadership and cross-functional teams.

**Benefits and Compensation:** A competitive salary range of $100,000 - $150,000 per year, based on experience, plus benefits and opportunities for career growth in the IT staffing space.



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